TSST TS-L532A playback and writing problems

i have an acer aspire 1360 with TSST TS-L532A Combo drive. recently, when trying to play dvds, both picture and sound jump like the disc is scratched, even with new dvds. the drive also doesn’t write, when i try to burn a disc, nero goes through all the motions but when i put the disc back in, theres nothing on it, no matter what type of media i use. it does, however, have no problem with reading or writing cds.

i’m a bit of a novice when it comes to disc drives so if anything like flashing needs to be done, could you also tell me where i can find some kind of guide on how to do it

i’ve done my best to search through the forums and try and find a solution, but if i’ve missed a similar post, please send me in the direction of that post and i apologise profusely.

much appreciated

Nero InfoTool report

Drive Information

Drive : TSSTcorp CD/DVDW TS-L532A
Type : DVD±R/RW DL Recorder
Firmware Version : TI50
Buffer Size : 2 MB
Date : 09-21-04
Serial Number : 4YP9032645
Vendor Specific : 09/21/04
Drive Letter : E:
Location : 1:0
Mechanism : Tray
Read Speed : 24 , 20 , 16 , 6 X
Write Speed : 24 , 16 , 8 , 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96

Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4

Disc Information (E:)

Type : no disc inserted

System Information

AllocateCdRoms : 0

Interface Information

Adapter 1

Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2714 (xpsp.050705-1524)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: HTS424040M9AT00
Type : Disk Drive
DMA : On

Adapter 2

Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2714 (xpsp.050705-1524)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: TSSTcorp CD/DVDW TS-L532A
Type : CD-Rom Drive
DMA : Off
Autorun : On

Adapter 3

Description : D347PRT SCSI Controller

Driver
Description : System32\Drivers\d347prt.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport

Attached Devices

Adapter 4

Description : VIA USB Enhanced Host Controller

Driver
Description : system32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.2730 (xpsp.050801-1553)
Description : EHCI eUSB Miniport Driver

Attached Devices
Description : Maxtor 6 L250R0 USB Device
Type : Disk Drive

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
Country : United States
Language : English
ANSI Code Page : 1252
OEM Code Page : 437
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 7, 5, 7, 0
Company : Nero AG
Version Check : Ok

Description : Nero BurnRights Control Panel
Version : 2.1.0.3
Company : Nero AG

Description : Nero CD - DVD Speed
Version : 4, 6, 1, 2
Company : Nero AG

Description : Nero DriveSpeed
Version : 3, 0, 6, 0
Company : Nero AG

Description : Nero BackItUp
Version : 2, 6, 6, 0
Company : Nero AG

Description : Nero Home
Version : 1, 5, 0, 18
Company : Nero AG

Description : Nero ImageDrive
Version : 3.0.0.11
Company : Nero AG

Description : Nero Recode 2
Version : 2, 3, 2, 0
Company : Nero AG

Description : Nero StartSmart
Version : 3, 5, 5, 0
Company : Nero AG

Description : Wave Editor
Version : 3, 5, 6, 0
Company : Nero AG

Description : Nero Library
Version : 7, 5, 7, 0
Company : Nero AG

Description : Nero Vision
Version : 4,7,0,9
Company : Nero AG

Description : Nero SoundTrax
Version : 2, 5, 6, 0
Company : Nero AG

Description : Nero Scout
Version : 1, 5, 0, 18
Company : Nero AG

Description : Alcohol 120%
Version : 1.9.5.3105
Company : Alcohol Soft Development Team

Hardware Information

               :  C0 1600 MHz

Bus Speed : 800 MHz
Motherboard : Acer Aspire 1360
s
: Phoenix V1.09
Memory : 512 MB (60ns)
: <Vinyl AC’97 Audio (WAVE)
: NVIDIA GeForce FX Go5200

I had the same problem and this page sorted me right out…good luck
http://club.cdfreaks.com/showthread.php?t=196744