TSST corp SH-S182M doesn't see DVD's

A few months back I bought the SH-H182M DVD burner and it burns and plays CD’s just fine. I am also able to play most DVD’s. But now I bought a PC DVD (The Settlers-Rise of an Empire) and the the SH-H182M just doesn’t see it. The DVD works fine on my husbands computer. Can anyone help me?

Hi and Welcome!

please run Nero Info Tool and tell us, what firmware version is present on your drive.

If I remember correctly, then there were some firmware updates to help increasing the readability of some game discs.

Michael

The Firmware Version is SB05

Okay.

Try latest SB06:

Product Performance (DVD Game DISC Read)

Maybe that helps.

Michael

Thanks Michael.
Did upgrade to the latest firmware but unfortunately it didn’t solve the problem. I got a new drive on the way though and hope I won’t encounter similar problems with that one.

Thanks again,
Gina

You’re Welcome!

I would also complain to the manufacturer of the game, since I consider such discs as defective.

Michael