Tsst cd/dvdw ts-h522d burner that doesn't burn

Hi all, I’m a newbee and have a question for anyone that can help. I have a new Gateway GT4022 with a tsst cd/dvdw ts-h522d burner that doesn’t burn in the device manager it is reconized as a cd-rom only My operating system is windows xp mce 2005 I went to gateways site and they said I had the right drivers. I went to windows and cant find any info (if thats a surprise) To make matter even worse I had an old phillips burner that worked perfectly in my old machine but Windows MCE does not reconize it also. Any help or suggestions?