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vbimport

#1

I have a Toshiba CD/DVD player/recorder in my HP Pavilion dv9000 laptop. Suddenly yesterday, after two years of working just fine, my dvd player stopped working. I get a “Device cannot start. Code 10 error” when I view it in the device manager. When I try to reinstall the device, I get the following error “Device driver software was not successfully installed”.

What’s wrong, and how do I fix it???


#2

Hi and Welcome!

in order to rule out hardware issues: could you please try a bootable CD/DVD and see if your computer is able to boot from that disc? You may need to change the boot order in Bios or invoke some kind of boot menu (check the manual for it).

You may also try this: http://support.microsoft.com/gp/hardware_device_problems (Vista only)

Michael