Hi, hoping someone out there can help me out. Have spent the last hour hunting through similar threads without a definite fix..
I bought an Acer Aspire 5610 Laptop from Tesco's approx 6 months ago, runnning Vista Home Premium. Recently I attempted to back-up my CD collection to save the girlfriend from scratching them in the car, but my CD/DVD drive, a TSSTcorp TS-L632D, doesn't seem to respond to any blank media, and isn't detected by any burning software. This error appears when I look through 'Device Manager' :
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
But am unsure where to proceed from here... I am computer literate, but have no real technical skill (yet) and would appreciate some advice or guidance.
(apologies if there are any details I have forgotten to include)