i have got the serial in the confirmation email
Then you will also have recieved in the same confirmation email the information you requier to log in to your account and download the retail version that will accept your serial number. Did you read your confirmation of purchase email ???Â´
"To download the full retail version of our software please use the following link http://users.alcohol-soft.com/login.php [we suggest you book mark this link for your convenience].
To log in to your user control panel you will require your email address (XXXXXX@XXXXXX.XXX) and password (blablabla) that you used when you placed your purchase."
I emailed support and waiting on reply
Having checked the log for recieved emails in the last 24 hours there are no outstanding emails so you would have recieved a reply, most emails are answerd within 1 hour of being recieved and no later than 6 hours.
If you did not recieve a reply to your email please forward your origional email to me at firstname.lastname@example.org so i can investigate why you never recieved a reply. please include the email address you sent your mail to.