Trouble burning dvd's

spoonman9696 · 2010-03-02 05:16:14 UTC

i currently have a hp laptop with a matshita dvd-ram UJ 861 H dvd burner. it has worked fine up till about a week ago and now it seems i can’t burn dvd’s. I’m using TDK DVD-R, which i’ve been using forever with no issues. please help. here is my error log.

NT-SPTI used
Nero Version: 8.3.13.0
Internal Version: 8, 3, 13, 0
Recorder:             <MATSHITA DVD-RAM UJ-861H>Version: 1.50 - HA 1 TA 0 - 8.3.13.0
 Adapter driver:      <IDE>                     HA 1
 Drive buffer  :      2048kB
 Bus Type      :      default
CD-ROM:               <MATSHITA DVD-RAM UJ-861H >Version: 1.50 - HA 1 TA 0 - 8.3.13.0
 Adapter driver:      <IDE>                     HA 1
=== Scsi-Device-Map ===
=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-861H   E:   CdRom0
=======================
AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 3006MB (3079092kB)
Free physical memory: 1866MB (1911216kB)
Memory in use       : 37 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 
24.2.2010
UDF/ISO compilation
11:47:01 AM #1 Text 0 File SCSIPTICommands.cpp, Line 450
 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
 
11:47:02 AM #2 Phase 112 File dlgbrnst.cpp, Line 1767
 DVD-Video files reallocation started
 
11:47:02 AM #3 Phase 114 File dlgbrnst.cpp, Line 1767
 DVD-Video files reallocation completed (no file modified)
 
11:47:02 AM #4 Text 0 File Isodoc.cpp, Line 6714
 UDF document burn settings
 ------------------------------------------
 Determine maximum speed : FALSE
 Simulate                : FALSE
 Write                   : TRUE
 Finalize CD             : TRUE
 Multisession            : FALSE
 Burning mode            : DAO
 Mode                    : 1
 UDF Mode                : UDF/ISO bridge
 UDF Options             : automatic
 UDF Revision            : 1.02
 UDF Partition Type      : physical
 ISO Level               : 1 (Max. of 11 = 8 + 3 char)
 Character set           : ISO 9660
 Joliet                  : FALSE
 Allow pathdepth more than 8 directories : TRUE
 Allow more than 255 characters in path  : TRUE
 Write ISO9660 ;1 file extensions        : TRUE
 
11:47:02 AM #5 Phase 111 File dlgbrnst.cpp, Line 1767
 DVD-Video files sorted
 
11:47:02 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3349
 First writeable address = 0 (0x00000000)
 
11:47:02 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3349
 First writeable address = 0 (0x00000000)
 
11:47:02 AM #8 Text 0 File Burncd.cpp, Line 3639
 Turn on Disc-At-Once, using DVD media
 
11:47:02 AM #9 Text 0 File FilesystemSettingsValidator.cpp, Line 142
 FS Settings: using validator 'CUDFSettingsValidatorDVD'
 ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
 Changing UDF revision from '1.02' to '1.02'
 
11:47:02 AM #10 ISO9660GEN -11 File Geniso.cpp, Line 3349
 First writeable address = 0 (0x00000000)
 
11:47:02 AM #11 ISO9660GEN -11 File Geniso.cpp, Line 3349
 First writeable address = 0 (0x00000000)
 
11:47:02 AM #12 Text 0 File DlgWaitCD.cpp, Line 311
 Last possible write address on media:  2298495 (510:46.45, 4489MB)
 Last address to be written:             792415 (176:05.40, 1547MB)
 
11:47:02 AM #13 Text 0 File DlgWaitCD.cpp, Line 323
 Write in overburning mode: NO (enabled: CD)
 
11:47:02 AM #14 Text 0 File DlgWaitCD.cpp, Line 2946
 Recorder: MATSHITA DVD-RAM UJ-861H, Media type: DVD-R
  Disc Manufacturer ID: <RITEKF> <1>
  Disc Application Code: 64, Disc Physical Code: 193
 
11:47:02 AM #15 Text 0 File DlgWaitCD.cpp, Line 497
 >>> Protocol of DlgWaitCD activities: <<<
 =========================================
 
11:47:02 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 754
 Setup items (after recorder preparation)
  0: TRM_DATA_MODE1 ()
     2 indices, index0 (150) not provided
     original disc pos #0 + 792416 (792416) = #792416/176:5.41
     relocatable, disc pos for caching/writing not required/ required
     -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 792416 blocks [E: MATSHITA DVD-RAM UJ-861H]
 --------------------------------------------------------------
 
11:47:02 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 956
 Prepare [E: MATSHITA DVD-RAM UJ-861H] for write in CUE-sheet-DAO
 DAO infos:
 ==========
  MCN: ""
  TOCType: 0x00; Session Closed, disc fixated
  Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    1622867968, ISRC ""
 DAO layout:
 ===========
  ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
         0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
         0 |        1 |   0 |    0x41 |        0 |        0 | 0x00
         0 |        1 |   1 |    0x41 |   792416 |        0 | 0x00
    792416 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
 
11:47:02 AM #18 Text 0 File SCSIPTICommands.cpp, Line 240
 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
 
11:47:02 AM #19 Text 0 File Burncd.cpp, Line 4430
 Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
 
11:47:02 AM #20 Phase 24 File dlgbrnst.cpp, Line 1767
 Caching of files started
 
11:47:02 AM #21 Text 0 File Burncd.cpp, Line 4552
 Cache writing successful.
 
11:47:02 AM #22 Phase 25 File dlgbrnst.cpp, Line 1767
 Caching of files completed
 
11:47:02 AM #23 Phase 36 File dlgbrnst.cpp, Line 1767
 Burn process started at 6x (8,310 KB/s)
 
11:47:02 AM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2673
 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
 
11:47:02 AM #25 Text 0 File DVDR.cpp, Line 3297
 Recording mode: Sequential Recording Mode
 
11:47:02 AM #26 Text 0 File DVDR.cpp, Line 3451
 Start write address at LBA 0
 DVD high compatibility mode: Yes
 
11:47:02 AM #27 SPTI -1066 File SCSIPassThrough.cpp, Line 214
 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
 CDB Data:   0xAC 00 00 00 00 00 00 00 00 64 00 00 
 Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
 Sense Code: 0x24
 Sense Qual: 0x00
 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 
 Buffer x09280d00: Len x648
 
11:47:02 AM #28 Text 0 File Cdrdrv.cpp, Line 10187
 ---- Disc Structure: Physical Format Information (00h) ----
 Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
  Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
  Disc Size: 120 mm,      Maximum Transfer Rate: <not specified> (F h)
  Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: recordable
  Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
  Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
  Outer Limit of Data Recordable Area:          30000 h
  Data in Burst Cutting Area (BCA) does not exist
   Revision number of maximum recording speed: 6.0
   Revision number of minimum recording speed: -
   Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - - 
   Class: 0,  Extended part version: 33
   Start PSN of the Extra Border Zone: 0 h
   Start PSN of Physical format information blocks in Extra Border Zone: 0 h
  Media Specific [16..783]:
     00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00    [EMAIL=".`...0@P"].`...0@P[/EMAIL]...!....
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     01 40 C1 FD 9E D8 52 00 - 02 87 0D 13 87 88 90 00    [EMAIL=".@....R"].@....R[/EMAIL].........
     03 52 49 54 45 4B 46 00 - 04 31 00 00 00 00 00 00    .RITEKF..1......
     05 88 80 00 00 00 02 00 - 06 09 0F 15 87 88 90 00    ................
     07 A8 82 00 20 00 00 00 - 08 06 16 10 14 0F 0B 00    ................
     09 94 07 0D 0B 88 88 00 - 0A 80 00 00 00 00 10 00    ................
     0B 09 1E 17 A7 89 85 00 - 0C B7 89 02 00 20 02 00    ................
     0D 00 00 D0 00 00 00 00 - 0E 0C 2B 39 33 29 1C 00    ..........+93)..
     0F 50 1D 2B 0F 97 B5 00 - 10 88 80 00 00 00 00 00    .P.+............
     11 00 00 00 00 00 00 00 - 12 0C 32 45 41 2D 27 00    ..........2EA-'.
     13 50 23 2F 0F 97 B5 00 - 14 88 80 00 00 00 00 00    .P#/............
     15 00 00 00 00 00 00 00 - 16 0A 4A 4F 4B 23 29 00    ..........JOK#).
     17 80 1B 27 10 68 B5 00 - 18 88 88 00 08 00 08 00    ...'.h..........
     19 00 00 00 00 00 00 00 - 1A 08 59 55 52 2D 2B 00    ..........YUR-+.
     1B 60 1F 29 0B A9 B5 00 - 1C 88 80 00 00 00 00 00    .`.)............
     1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
 
11:47:02 AM #29 Text 0 File DVDR.cpp, Line 3589
 Reserved Track size: 792416 (C1760h, 1547MB) -&gt; return code 0
 
11:47:02 AM #30 Text 0 File ThreadedTransfer.cpp, Line 269
 Pipe memory size 83836800
 
11:47:26 AM #31 SPTI -1 File SCSIPassThrough.cpp, Line 214
 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
 CDB Data:   0x2A 00 00 00 7D E0 00 00 20 00 00 00 
 Sense Key:  0x04 (KEY_HARDWARE_ERROR)
 Sense Code: 0x03
 Sense Qual: 0x01
 Sense Area: 0xF1 00 04 00 00 7A E0 0A 00 38 00 00 03 01 
 Buffer x1cfafc00: Len x10000
 0x00 00 01 BA 44 0C 85 CD B6 03 01 89 C3 F8 00 00 
 0x01 E0 07 EC 81 00 00 C9 A0 36 C4 AC 63 48 DA B6 
 0x18 E8 66 38 D7 83 E8 FE A5 4A 46 F2 6F 5A A6 EA 
 
11:47:26 AM #32 CDR -1 File Writer.cpp, Line 306
 Unspecified Recorder Error
 E: MATSHITA DVD-RAM UJ-861H
 
11:47:27 AM #33 Text 0 File DVDR.cpp, Line 3857
 EndDAO: Last written address was 32223 (7DDFh)
 
11:47:27 AM #34 Phase 38 File dlgbrnst.cpp, Line 1767
 Burn process failed at 6x (8,310 KB/s)
 
11:47:27 AM #35 Text 0 File SCSIPTICommands.cpp, Line 287
 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
 
11:47:31 AM #36 Text 0 File Cdrdrv.cpp, Line 11450
 DriveLocker: UnLockVolume completed
 
11:47:31 AM #37 Text 0 File SCSIPTICommands.cpp, Line 450
 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
 
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

coolcolors · 2010-03-02 05:45:33 UTC

[QUOTE=spoonman9696;2498183]i currently have a hp laptop with a matshita dvd-ram UJ 861 H dvd burner. it has worked fine up till about a week ago and now it seems i can’t burn dvd’s. I’m using TDK DVD-R, which i’ve been using forever with no issues. please help. here is my error log.
[/QUOTE]

If I recall correctlyl Matshita driver been not very reliable for burning dvd movies. How long have you had that drive and laptop? Could be it’s a dirty laser lens or the drive no longer work or the dvd burning laser side is no longer functioning?

Arachne · 2010-03-02 06:51:02 UTC

Welcome to the forum

Thanks for the log, provides a lot of good info.

Apart from Matshita drives being terribly picky, and generally not the most reliable, TDK media can be made by a few different manufacturers, and as such can be variable in quality - meaning one or two discs from the spindle can burn badly, and the rest fine, or vice-versa.

So on that note, it maybe worth trying a well-regarded brand such as Verbatim to either rule in or out the discs as the culprits.

Also, does it read DVD media OK? If reading it is a problem also, then as mentioned the DVD laser may be toast. But hopefully it’s just down to the discs and/or the drive being picky.

spoonman9696 · 2010-03-02 08:19:58 UTC

it reads just fine. what’s strange is that i was able to burn one this morning, but the next 2 or 3 i tried failed.

Arachne · 2010-03-02 08:27:27 UTC

OK, sounds like the hardware itself is actually fine, then

I really would suggest getting a Verbatim disc or two (or even something like Sony), just to try.

If that drive is an IDE (as opposed to SATA) one, have you checked to make sure it’s operatng in UDMA mode? Check the link in my signature, “How to check/enable DMA” - the important bit to check is the Current Transfer Mode…just rules that out as well before buying new discs.

spoonman9696 · 2010-03-02 08:52:26 UTC

on channel 0 (two of them), the first says “multi word DMA mode 2” and “Ultra DMA Mode 5” on the second. On the two channel 1’s, they are are blank. I’m running windows 7 ultimate

spoonman9696 · 2010-03-02 08:59:41 UTC

[QUOTE=coolcolors;2498189]If I recall correctlyl Matshita driver been not very reliable for burning dvd movies. How long have you had that drive and laptop? Could be it’s a dirty laser lens or the drive no longer work or the dvd burning laser side is no longer functioning?[/QUOTE]

I’ve read that they’re not very good at all. but i’m having trouble finding a replacement for my laptop. it’s a hp pavilion dv2740se and the dvd burner is one that is tapered from back to front. any suggestions?

cholla · 2010-03-02 09:11:10 UTC

For Matshita I have a different model in my desktop.It is a good drive except there is no firmware update to make it adjustable to DVD-ROM.So I don’t burn with it only rip.
To your porblem.Try waiting at least 15 minutes between burns & maybe longer.
Also try & see if you turn off your laptop & let it cool then burn a disk as soon as possible after boot.
If doing those let you burn a disc then heat is the problem.

Arachne · 2010-03-02 09:16:11 UTC

[QUOTE=spoonman9696;2498235]on channel 0 (two of them), the first says “multi word DMA mode 2” and “Ultra DMA Mode 5” on the second. On the two channel 1’s, they are are blank. I’m running windows 7 ultimate[/QUOTE]

Hmmm. That could be the problem - Multi-word DMA 2.

However. On Win7 I’m not sure if the usual method of deleting the IDE controller from Device Manager (and letting Windows reinstall it automatically on reboot) will help, so maybe a Win7 user can provide some input here.

Regarding a replacement drive. I personally would go the easy route and grab an external USB drive

Cholla’s suggestions may also make a difference, so definitely worth a go before grabbing new discs or even a replacement drive.

cholla · 2010-03-02 09:39:42 UTC

I’m not sure about Windows 7 either .
Do the 0 channels list the DVD drive ?
Whichever one does what is the DMA on it ?

coolcolors · 2010-03-02 10:14:03 UTC

[QUOTE=spoonman9696;2498237]I’ve read that they’re not very good at all. but i’m having trouble finding a replacement for my laptop. it’s a hp pavilion dv2740se and the dvd burner is one that is tapered from back to front. any suggestions?[/QUOTE]

I do know of people going the DIY way and poping out the drive and swapping the faceplate with another matching drive into that slot but since I don’t currently have a laptop to do that on it’s all from what I read but I know if you can find the matching drive besides Matshita drives it might fix the problem in the long term if you plan to keep that laptop for some time to come. That would be a undertaking to do but something worth keeping in mind other then buying a USB dvdburner and going that route. Also try verbatim as others have mentioned and burn at half the rated media speed and see if the problem remains or goes away.

spoonman9696 · 2010-03-02 11:59:07 UTC

[QUOTE=cholla;2498249]I’m not sure about Windows 7 either .
Do the 0 channels list the DVD drive ?
Whichever one does what is the DMA on it ?[/QUOTE]

the first lists the device type as ATAPI Cdrom. the second lists it as ATA Disk.

chef · 2010-03-05 11:35:56 UTC

Crappy medi with a crappy burner.

Get Verbatims.

Recorder: MATSHITA DVD-RAM UJ-861H, Media type: DVD-R
Disc Manufacturer ID: <RITEKF> <1>