hello everyone. i’m new here and don’t have much experience with burning dvds. i’ve been reading through some posts trying to find a solution to my problem but have had no luck so far (and to be honest, most of the stuff on here is a bit beyond my needs).
my problem is as follows: i’m trying to back up data, but some of my projects don’t fit on a standard 4.7gb dvd, so i bought some dual layer Verbatim 8.5gb discs to use instead. however, when i insert the discs, they either hang or the drive is identified as empty when the burn process is supposed to start (i have burned to 4.7gb discs with no problems)
my drive is a sony dw q28a
firmware is kys4
media is verbatim dvd+r dl 8.5gb
windows xp sp2
i have tried nero 8 and i have tried uninstalling all burning software and tried using windows explorer (moving files from hard drive onto dvd drive). both times the drive is identified as empty. i am not interested in movie backups, just backing up data (not sure if this is important)
can anyone help me?