Total novice: totally dumbfounded

using ricoh MP7083A-SK, nero V., Incd V. 1.69-20001110
keep getting error: 00a8-0005-002c-0000 when I try to format a CD-RW.
Have tried updating to Incd V.3 but the same occurs.
Am lost in a burning world.
Any help or advice would be appreciated.

sorry if i seem naive!!