You are correct. I'm new to the DVD burning biz and did there was no clear direction that we have to FORMAT our blank drives before doing data storage.
I found that I could format the CD-RW by just right clicking on CD icon under My Computer. Not quite so simple for the DVD. Finally found that Roxio Direct CD (which came with my laptop) will format DVD-RWs. There is little indication of this other than me calling Tech Support. It worked fine.
Thanks for the info about the firmware.