I am having a problem with the Toshiba SD-R5372 drive that I am hoping someone can help me with.
Here is the scenario:
- I burn some data files to a blank DVD+R using Nero Burning ROM 22.214.171.124 software. Nero reports that the burn is successful.
- I eject and reinsert the disc.
- Intermittently, the drive does not recognize the DVD. Either the light on the drive stays on indefinitely, or the light finally turns off, but if I click on the drive letter in Windows Explorer, the system displays a message indicating that the disc is corrupt or is in a non-Windows format. Ejecting and reinserting the disc multiple times does not help.
If I take the same DVD to another drive, the drive usually recognizes the disc, and the files on the disc are readable. This is true even if I bring the DVD to another Toshiba SD-R5372 drive. But if I put it back in the drive that created the DVD, the DVD is not recognized.
I recreated this problem with three different Toshiba drives on three different PCs, so I know that it isn’t a problem with a particular drive. Two of the PCs are running XP Pro SP1 and the other PC is running XP Embedded SP1.
I tried the following, with no change in behavior: (1) attempting with DMA turned on then turned off, (2) uninstalling the DVD drive and the IDE controller in Device Manager, then rebooting to let Windows re-recognize the devices, (3) making sure that the drive is set to “Master” and putting it on its own IDE channel, (4) reinstalling the entire OS on the PC to make sure that there were no other traces of DVD-burning software installed, (5) upgrading the firmware on the drive to the latest version (TU55).
This doesn’t appear to be a problem with Nero, because I recreated the problem using Roxio Easy Media Creator 7 and Sonic DLA. It is also not a file system issue, because I recreated the problem while writing files in ISO9660 and UDF.
I recreated the problem using Sony DVD+R, Maxell DVD+R, and Memorex DVD+R media. Toshiba recommends Maxell media.
This problem doesn’t surface with every burn, but it happens often enough such that it is becoming a real annoyance.
Does anyone have any ideas of other things that I can try to resolve this problem?