I’m having a problem with a Toshiba SD-R5372 DL-DVD Burner recognizing certain commercial DVD’s (originals, not copies.) The really odd thing is that some of these titles (like LOTR Return of the King) played fine in the very same drive just a few weeks ago. I’ve not installed anything new that I can recall as I’ve been away from the computer on vacation. I’ve done the troubleshooting outlined in the pinned t-shooting thread (DMA etc.), I’ve updated the firmware to the latest (TU55) and even removed all DVD authoring software, to no avail. The only thing I haven’t done is move the drive to a different computer to test.
Some DVD’s read fine. For example The Fellowship of the Ring and The Two Towers read fine, but Return of the King does not. The drive light keeps flashing every few seconds as it tries to recognize the disc. Some discs in the same set even show different success. For example, I have the Toy Story 1 & 2 disc set and Toy Story 2 reads fine, while Toy Story 1 does not. Often I find the extras disc will read if the main feature disc does not. Here are some other discs affected; all are original dvds, and play fine in standalone DVD players or my laptop DVD-Rom:
Predator (Enhanced Widescreen edition)
Matrix Revolutions (Matrix 1 & 2 read fine)
A Knights Tale
Finding Nemo Widescreen disc (the full screen disc reads fine)
Digital Video Essentials
Return of the King
If I put one of these DVDs just after boot but before OS startup (WinXP) they exhibit the same seek behavior. So I’m guessing there is something on or with these discs that is interferring with the burners ability to recognize them as a DVD. I have had problems with this drive recognizing mixed media audio CD’s (like when the first track is computer extras) but putting the disc in and out a few times usually gets by this. Blank DVDs are recognized and burn fine.
Has anyone seen or heard anything like this before, or have any suggestions to resolve? I’ve not had much luck searching for similar issues on this forum or via google. Any help is very much appreciated!