Toshiba Odd-dvd Sd-r6252

I have a HP compaq nx9020 with XP pro + service pack 2 installed. A while ago my dvd writer stopped working, after running dianogtics for windows it gave the following message DVDROM1 Sequential read test : test failed, error code 0066003057 no media present, message given even when media inserted.

Welcome to the forum :slight_smile:

I don’t understand the diagnostics info above, so I’ll leave that to the experts.

However, could you talk us through the symptoms? Does it not read CD, DVD or both? Does it read factory-pressed discs (CD and DVD)?