Toshiba DVDROM R/RW cannot read DVD

Guys, someone can help me out of this mess
My Toshiba DVDROM R/RW SD-R5272 is not able to read DVDs
but can read CDs

What “DVDs”?

i’m having the same problem … it’s not the media …

my error reads

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.71 (0001), size=45056 bytes, created 5/6/2002 11:01:14 AM
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

can someone help?

Can we have more details on this?

Windows XP 5.1
IA32
WinAspi: File ‘Wnaspi32.dll’: Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
ahead WinASPI: File ‘C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

NT-SPTI used
Nero Version: 7.0.1.2
Internal Version: 7, 0, 1, 2
(Nero Express)
Recorder: < Image Recorder> Version: Not available - HA -1 TA 0 - 7.0.1.2
Adapter driver: <Virtual Device> HA -1
Drive buffer :
CD-ROM: <OPTORITE COMBO DC4801 >Version: 130E - HA 1 TA 0 - 7.0.1.2
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD1600JB-75GVA0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD800BB-00CAA1 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : OPTORITE COMBO DC4801 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
OPTORITE COMBO DC4801 D: CDRom0
TOSHIBA CD/DVDW SD-R5372 F: CDRom4

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 70254592 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 479MB (490992kB)
Free physical memory: 68MB (70444kB)
Memory in use : 85
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.2.2006
ISO compilation
8:59:04 PM #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1

(Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:59:04 PM #2 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 192KB of Memory

8:59:04 PM #3 Text 0 File Reader.cpp, Line 124
Reader running

8:59:04 PM #4 Text 0 File Writer.cpp, Line 113
Writer Image Recorder running

8:59:04 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

8:59:04 PM #6 Text 0 File Burncd.cpp, Line 3302
Turn on Disc-At-Once, using DVD media

8:59:04 PM #7 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 4718591 (1048:34.41, 9215MB)
Last address to be written: 1469423 (326:32.23, 2869MB)

8:59:04 PM #8 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

8:59:04 PM #9 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:59:04 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1469424 (1469424) = #1469424/326:32.24
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1469424 blocks [Image Recorder]
--------------------------------------------------------------

8:59:11 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [Image Recorder] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3009380352, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1469424 | lead-out | 1 | 0x41 | 0x00

8:59:11 PM #12 Phase 65 File dlgbrnst.cpp, Line 1725
Burn process started

8:59:11 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:06:54 PM #14 Text 0 File WriterStatus.cpp, Line 116
<Image Recorder> start writing Lead-Out at LBA 1469424 (166BF0h), length 0 blocks

9:06:54 PM #15 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

9:06:55 PM #16 Phase 66 File dlgbrnst.cpp, Line 1725
Burn process completed successfully

Existing drivers:
File ‘Drivers\ASPI32.SYS’: Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 3/11/2005 2:28:13 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

PLEASE CAN YOU HELP?[/QUOTE]

Where is the problem here? I cannot find it, honestly.

Except:

Recorder: < Image Recorder>

OK HOW DO I FIX THAT?

CAUSE IT DOESNT RECONIZE THE DVD BURNER

If Nero isn’t recognising your burner, then try updating Nero (version 7.0.5.4 is the latest).

Aside from that - does your burner show up fine in Device Manager?

yes it does … but i can not access it…

Was your Nero copy bundled with another drive?

no online copy

What does that mean??

sorry yes it was a demo bundle

That is the problem

being that is is a Pacific digital … i’m unsure of what firmware to use

For a [B]TOSHIBA CD/DVDW SD-R5372[/B]??

The lastet is version 1031

it’s kind of weird … it’s a pacific digital… xp renames it toshiba…

when i got to the pacifi digital site… the only firmware they have is for DVDROM R/RW SD-R5272… but xp . has renamed it SD-R5372… what can i do ?

I doubt Xp has renamed it to SD-R5[b]372[/B]

What is the current fw of your drive?
Post DiscInfo details…

DISCINFO VERSION : 1.6.1.6
VENDOR : TOSHIBA
MODEL : CD/DVDW SD-R5372
REVISION : TU55
VENDOR SPECIFIC : 03/14/05
LOADING MECHANISM : Tray
SERIAL NUMBER : 51M4045730
NUMBER VOL. LEVELS : 16
BUFFER SIZE : 2048KB
TOSHIBA CODE : EB
TOSHIBA MODEL : Toshiba SD-R 5372
INTERFACE : ATAPI
RPC2 SCHEME : YES
STATUS : Set
USER CHANGES : 4
VENDOR CHANGES : 4
CURRENT REGION : 1
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : YES
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : YES
CAN READ DVD-R : YES
CAN READ DVD-RW : YES
CAN READ DVD-RAM : YES
CAN READ DVD+R : YES
CAN READ DVD+RW : YES
CAN WRITE DVD-R : YES
CAN WRITE DVD-RW : YES
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : YES
CAN WRITE DVD+RW : YES
MAX CDR READ SPEED : 48
MAX CDR WRITE SPEED: 48

DISCINFO VERSION : 1.6.1.6
VENDOR : ATAPI
MODEL : CD-RW 48X24
REVISION : D.IC
VENDOR SPECIFIC :
LOADING MECHANISM : Tray
NUMBER VOL. LEVELS : 256
BUFFER SIZE : 2048KB
INTERFACE : ATAPI
RPC2 SCHEME : NO
ANALOG AUDIO PLAY : YES
COMPOSITE OUTPUT : NO
DIGITAL PORT-PORT1 : NO
DIGITAL PORT-PORT2 : NO
READ UPC CODE : YES
MULTISESSION READ : YES
MODE 2 FORM 1 : YES
MODE 2 FORM 2 : YES
READ ISRC CODE : YES
READ BAD CODE : NO
BUFFER UNDER-RUN : YES
MT. RAINIER : NO
CAN READ CDR : YES
CAN READ CDRW : YES
CAN READ CDRM2 : YES
CAN WRITE CDR : YES
CAN WRITE CDRW : YES
CAN TEST WRITE : YES
CAN READ DVD-ROM : NO
CAN READ DVD-R : NO
CAN READ DVD-RW : NO
CAN READ DVD-RAM : NO
CAN READ DVD+R : NO
CAN READ DVD+RW : NO
CAN WRITE DVD-R : NO
CAN WRITE DVD-RW : NO
CAN WRITE DVD-RAM : NO
CAN WRITE DVD+R : NO
CAN WRITE DVD+RW : NO
MAX CDR READ SPEED : 48
MAX CDR WRITE SPEED: 48