Surely if that were true many unscrupilous people would mail EA claiming they lost their copy get another one for free and then sell it for £$€?
I can understand say Microsoft sending you a new install CD for Windows/Office as it's the license key and C of A you have paid for and the software requires activation, but if you buy a game you pay for the game.
Backing up most PC games requires a cracked .exe of some sort to get around the copy protection. I have no moral objection to this as long as that person is using the crack on a copy he/she owns.
We are not allowed to direct you to cracks for any software. All I can say is if you do go down this route make sure you virus scan any patch/hack/crack you use and also please only use this method if you have and plan to retain the original!
Edit: reasonsnotrules beat me to the point. I agree :iagree: