After trying the Tidal for a few weeks (30 day trial), I’ve decided to cancel it over its app.
Initially when I installed the app, it kept throwing up authorisation errors. When I tried downloading songs for offline playback, it told me it could not authorise my phone for offline playback. I then tried the ‘Authorise this device’ option and it told me it is already authorised and finally when I tried deauthorising it, it said it could not deauthorise the device.
So I contacted their technical support and they came back saying to log out and log back in and that seemed to do the trick and lasted until about a week ago.
Now when I listen to music in the app, the first song will play fine and the next song blares out like a very heavily overloaded amplifier. I tried several troubleshooting steps including clearing the app cache, etc. but ended up with the same blaring noisy audio once a track ended. It sure gave me a jump the first time it happened while I had headphones on!
So it’s back to Google Music, especially with the 4 month trial period which it surprisingly let me avail of despite cancelling my subscription just a few weeks ago. It also has its bugs and not quite high fidelity, but at least does not throw up authorisation error nonsense or try deafening me when it goes wrong.
For anyone with high end audio equipment, don’t try connecting your phone/tablet to it with the Tidal app as I’m fairly sure blaring clipping noise and high end audio gear don’t mix well…