It seems that everyone is massively complaining about the LiteON 811S being a poor drive and not burning 1 disc with quality that is up to specs no matter what firmware. It's obvious that LiteON apparently has phased out the 811S and no longer plans on releasing new firmware (I know this from a reliable source). They will focus on their 812S drives.
they always advertised the 811S as being an 8x DVD+/-RW which constitutes misrepresentation of a product.
Their RMA and trouble reporting on their web site returns a 404 error and apparently never works, their support never answers e-mail or phone, people are complaining about terrible kprobe scans despite using top quality media....and last but not least, the complaints about 8x burning in DVD-R which is not possible. LiteOn does not have any plans on supporting 8x -R on the 811S.
The 811S is alleged to be flawed and a mistake by LiteON that they realised there is no hope for, so now they are using Sony technology for new drives.
What about the people who were cheated into buying the 811S and who cannot get half decent results because of the fact those so-called high-tech engineers (my arse) didn't even test the 811S before releasing it on the market, and only now tech people are noticing many hardware flaws.
So I think here there is good reason to believe there should be a massive class action suit and ALL users who purchased the 811S should be entitled to either get their money back or a FREE exchange to a 812S, which represents a drive they should have released instead of the 811S.
Also from good sources of mine, LiteON will release 16x DVD writers !
Already the 411S are phased out and stores will mostly be able to order 811S from their distributors. The same faith will happen to the 811S, as it will be replaced with 812S.
This is outrageous and unacceptable business practice and alleged fraudulent practices should be exposed.
I personally bought the 811S and didn't have much time to run all kinds of test with it ! However if I encounter the same problems people are experiencing I will write a letter tot he president of LiteON to voice my discontent and DEMAND my money back.
I feel that anybody who has purchased the 811S and feels cheated, should you not be able to return to the store, flood LiteON with letters and get justice.
To me this is disloyal and borderline fraud. What is supposedly labeled an 8x DVD +R/-R drive only writes 8x DVD+R and 4x DVD-R.... Which leads me to believe that the 811S was intended to be a 4x writer that they re-vamped....dishonest little scheme that should be exposed to the general public and to the media (hey I made a great pun - )
I will personally contact LiteON and try to get some information concerning this issue.
The SOH-812S is initially released in Japan and will gradually be available with time with an estimated retail price of $135 US.
The 812S can handle 8x -R no problem and has excellent writing strategy (different laser).
The 811S is allegedly flawed and anybody here who thinks LiteON will support 8x -R you are dead wrong, 811S will be left in the cold, mark my words.
One thing I DID notice with my 811S is the EXCELLENT quality of written 48X CD-Rs.... I had a LiteON LTR-48x CD-Writer before and writing the SAME 48x media with the 811S produces EXCELLENT results...... Extremely low C1 and no C2s..... The worst I've had on an 80min 48x disc was 1.5 C1s pretty amazing stuff..... It's a bloody shame they haven't perfected their drives for what it was intended to be..... A DVD Writer...
If you feel cheated by LiteON you should act right now, there is enough evidence to build a solid case against LiteON.