The pioneer dvr1910ls is not recognizing DVDs

[qanda]This question is published in the hardware section for the Pioneer DVR-113KG / DVR-1910LS. Click here to view full specs.[/qanda]Why does this pioneer dvr1910ls not recognize DVDS but it will recognize CDs? It also shows up as Pioneer dvr113np on My Computer. Why is that? I just bought this drive a month ago new.:confused: