CORONA, Calif. - The address was his, but the name on the credit-card offer took Sami Habbas by surprise: â€œPalestinian Bomber.â€
â€œI thought it was a joke or something,â€ said Habbas, 54, a Palestinian American who served in the U.S. Army.
Habbas opened the letter, and the salutation read â€œDear Palestinian Bomber.â€
When he called the company, JPMorgan Chase & Co., provided his ZIP code and invitation number, two operators said to him: â€œYes, Mr. Bomber, what can we do for you?â€
â€œItâ€™s very upsetting,â€ Habbas said. â€œIâ€™m not what they are saying, a Palestinian bomber. Thatâ€™s uncalled for. I have a name. My name is Sami Habbas.â€
The information came from a list Chase purchased from a vendor, said Kelly J. Presta, Chase Card Services executive vice president. Chase Card Services, the Delaware-based credit card line of JPMorgan Chase & Co., said it doesnâ€™t know how that name was attached to Habbasâ€™ address but it is investigating.
â€œAlthough no Chase employee was involved in creating this information, we are embarrassed by this incident and regret that our automatic screening procedures did not catch this erroneous information,â€ Presta said.