The drive would not acknowledge that a CD was there

Ok !
INTRO: Firstly, I am SatoriMushin (AlterEgo) yeh. Hey ppl! Thanx 4 havin me on ur forum. I was reading some of ur posts and i think most of u guys are good ppl. I’m lookin forward to being here and hope mebbe when i get proficient i can contribute my “expertise” as well.

SYSTEM: Compaq Presario 6027US, Desktop (2.0 GHz, Pentium 4, 512 MB RAM, 80 GB HD), XP Home, and various other applications.

PROBLEM: HL-DT-ST CD-RW GCE8400B
History: I attempted to drag n drop pictures on a CD-R and my system froze for about 17 mins, so I ejected the CD-R. After doing this, I replaced the CD-R and tried again but the drive would not acknowledge that a CD was there. :a

I have roxio on my system and i tried to use that but nothing. I went out and bought Nero, uninstalled roxio and installed Nero, still nothing. :a

My computer shows the drive but the drive acts as if a CD is in it already even when there is none inside. I can open and close the drive door, but when i put a CD in, it does not read or write and the led light does not come on. :confused:

Device manager says the device is working properly and the drivers are current. So I went to the LG website where they told me to update firmware. I updated the firmware with what they had but still have the same problem. :frowning:

Dunno what else to do…I want to carefully remove the drive and gently place it on the ground outside and smash it with a sledge hammer. :a But i’m not gonna do that…Hope sum 1 can hlp me plz. ugh! tanx.

could be any one of a dozen causes. below is primarily for DvD, but will also help you
trouble shoot CD drive issues

  1. go through the 10 points listed @ http://www.mrbass.org/dvdnewbie/ [ you may not be a newbie, but the trouble is, and might be related to one or more of the listed items ]. note: very important to keep the transfer mode on IDE channels in DMA mode. check them every now and then as the transfer mode can change without you being notified. see this MS article http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx

  2. a) know your drive’s capabilities. use nero info tool to discover them. also go to the drive maker’s website and find out what media types and brands, and at what speed to those media types, the drive supports. [ eg., my pioneers 107d & 108a can burn to dvd-rw @ 4x without trouble, but my optorite 401 can only burn @ 2x to dvd-rw even though Nero and other burning programs will allow the drive to burn @ 4x and will produce a “successfull” disc @ 4x…but the result is a coaster ] b) update the firmware of the drive. check for updates @ http://forum.rpc1.org/dl_all.php

  3. a) try another brand of CD/DvD disc. b) try burning at lower speed. eg., don’t burn at 24x to 16x media; burn according to MEDIA speed limits, don’t try to burn at the cd/dvd drive’s max speed until you are certain that you can do so without negative consequences.

  4. a) disable and/or uninstall any virtual drives. b) install an aspi layer. preferred is v460. get it @ http://www.snapfiles.com/get/aspilayer.html

  5. a) update the burning program you are using to the latest release. b) uninstall any recently installed software. c) do a virus scan, and a scan with spybot s & d [ get it @ http://www.safer-networking.org/en/index.html ]

  6. for XP or Win2K users, optimise your operating system Services for best system performance. for info go to http://www.blackviper.com/WinXP/service411.htm#Alerter and http://www.freeware-alternative.uni.cc/downloads/service-controller-xp/service-controller-xp.html

  7. before burning, open taskmanager and shutdown ALL unneeded processes that are running. DON’T commence a virus scan or a defrag before or during a burn - sadly, i have seen it happen !

  8. a) try another burning software and see if you get a better result. deepburner standard is free. get it @ http://www.deepburner.com/ b) for users of alcohol 120%, update to the latest drives support DLL [ look for topic “Alcohol 120% Device Support Patch Released” @ http://forum.alcohol-soft.com/index.php?showforum=10 ] c) if you have multiple burning softwares installed, uninstall them all, then install one. test it. install another if needed. test it, and so on…

  9. make sure mainboard chipset drivers are up to date. make sure all cables and jumpers connected to drives are correctly configured with regard to master/slave setup.

  10. enter your BIOS and disable anything you don’t use. set memory speeds to default. set cpu speed to default. if you overclock, DON’T [ until you are certain that overclocking is not the cause of the trouble ].

  11. if you still cannot fix the problem, try the drive or the CD/DvD disc you are having problems with in another PC that has no burning issues [ if possible ]

Delete the CD from the device manager and restart system - it will be redetected when loading XP …maybe this helps

Is this not the same problem featured in this sticky post here? http://club.cdfreaks.com/showthread.php?t=85893
A simple registry change does the job

Thanx to Ghosters, Bronco04 & inksaver for resonding to my post. Will try using ur collective advice and link u back to let u know what worked. peace.

i have the same problem with my drive. it works absolutely fine except for the fact that it does not recognize cdrw’s. i read another thread on here saying this problem was probably due to an “ATIP hider” but i have no idea how i would find that.

can anyone explain how to find and get rid of an ATIP hider?