[qanda]This thread is about the Philips SDVD8820. Click here to see full specs[/qanda]Dear Sirs, About two years ago I bought a Inspiron E1505 from Dell. Have read, copied and burned CD's on it with no problem. Recently, I got some DVD's that a friend made and wanted to play them (and perhaps later copy them). There are NO copyright problems as my friend made the DVD himself.
I put the DVD in the Phillips SDVD8820. Dell's Media Direct came up and I clicked on Video. Well, I got some kind of error message telling me that my DVD had the wrong Area code (or something like that) and I had 5 chances to change it before it would refuse. I looked at the area code and it was North America (which should be fine) but I can not get beyond that point. I tried with the SONIC software to write on a blank DVD and got the same nonsense.
Altho my warranty has long since died, I wondered whether: a chat session with dell or a call to their support group would help since this really the first time I used the DVD read or write.
Can you shed any light on this situation?
Thanks very much!
Vernon Reeves (I think I have been "stiffed")