Hi, I am a system integrator and I have used a good number of Asus E616 DVD-ROM Drives in the systems I have made, including my own home PC. However, now these DVD-ROM drives are having problems to recognize newer DVD disks, which are easily recognized on other newer drives including Asus E616P1 models.
I understand that most of todays DVD-ROM production hardware devices did not exist when the E616 models were made. This makes it harder for these devices to recognize newer medias. But in spite of this, I believe that a newer firmware (>2.2) or some kind of hardware tweak can solve such compatiblity problems.
Here, I mention that I have already tried it with all available firmware versions (2.0,2.1,2.2) and also tried with different hardware configurations (DMA/PIO/Master/Slave/32Bit on/off etc). But finally, nothing helps.
Recently I have filed two complaints on Asus online tech support dept with an interval of more than two weeks. But it seems that they are in hibernation.
As far as I know, nearly all Asus DVD E616 owners are suffering from this problem. So, I think its time for somebody to come up.
I really appreciate your help and suggestions. Please note, a single unit can be replaced or dumped, but what about thousands (or more) of them?