Teac DW-244 not copying to Cd or DVD

I have a Teac DW-244 but its not copying to Cd’s or DVD’s, I get a message saying no disk… I can watch and run DVD/Cd’s with no problem at all but copying is a nightmare, I’ve only manage to copy 1 CD…

Can anyone please help?

I running it on a Toshiba Tecra laptop.

Many thanks Emma