Task Failed Error 400 Platinum

vbimport

#1

Hi All

I’ve been using Platinum 3.0.8.0 without any problem until I tried to back up Visions of Greece and Visions of England. Both of them gave "Task Failed! Error 400 (15 3VT5_03.1.VOB ) errors. Visions of Italy copied without a problem. I have Windows XP Home, a Sony DRU 800 and Sony DRU 820, using Taiyo Yuden 8X media, and tried using both drives as the source and/or destination. I usually wait until the final version is out and don’t try the betas too often. Also, I don’t have any conflict problems. It always runs so smoothly. I haven’t changed any hardware or software since successfully backing up other discs.Any ideas?
Thanks
Shmoosma


#2

If the DVDs stop at same place, check the original for a defect. It does not take much to cause a read error, even a fingerprint or small scratch.

Mack


#3

Hi Mack
I just gave it another try and it went to VTS 04.1 VOB. Does the long series of numbers after that mean anything? (1068929488380928 ) I have washed the originals with soap and water and dried them with a microfiber cloth.

This is the log from last night. this afternoon the program did not create a log.

2/20/2007 11:13:30 PM info New media inserted. Burning layer is ready to write
2/20/2007 11:13:23 PM info Media removed. Burning layer not ready to write
2/20/2007 10:58:13 PM info New media inserted. Burning layer is ready to write
2/20/2007 10:58:12 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2/20/2007 10:58:12 PM info New Drive selected : 1:1:0 - SONY DVD RW DRU-800A KY01 [I] (Ide)
2/20/2007 10:57:01 PM info Media removed. Burning layer not ready to write
2/20/2007 9:34:32 PM info New media inserted. Burning layer is ready to write
2/20/2007 9:33:31 PM info Media removed. Burning layer not ready to write
2/20/2007 7:48:36 PM info New media inserted. Burning layer is ready to write
2/20/2007 7:22:13 PM info Media removed. Burning layer not ready to write
2/20/2007 7:22:08 PM info Finalization Time 00:01:06 - Total completion time 00:09:34
2/20/2007 7:21:01 PM info Write finished in 00:08:27 - Finalization start here. Avg. burn rate 7.04
2/20/2007 7:12:59 PM info Lead-in burning time (mS) 24524
2/20/2007 7:12:33 PM info Write started 2200560 sectors to write
2/20/2007 7:12:33 PM info Init success: DVD-R packet writing
2/20/2007 7:12:33 PM info Writing speed requested x8.0, effective x8.0
2/20/2007 7:12:32 PM info Available write speed: 8x, 4x, 2x
2/20/2007 7:12:31 PM info Media ID: TYG02
2/20/2007 7:12:30 PM info DMA Enabled
2/20/2007 7:12:29 PM info Scanned files #34, folder #2 - total size 4505595904 b. (4.2 Gb.)
2/20/2007 7:12:29 PM info Inserted media type : DVD-R
2/20/2007 7:12:28 PM info Write started
2/20/2007 5:28:49 PM info New media inserted. Burning layer is ready to write
2/20/2007 5:28:48 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2/20/2007 5:28:48 PM info New Drive selected : 1:0:0 - SONY DVD RW DRU-820A 1.0a [F] (Ide)
2/20/2007 5:24:27 PM info Current Drive selected : 1:1:0 - SONY DVD RW DRU-800A KY01 [I] (Ide)
2/20/2007 5:24:27 PM info Using Patin-Couffin driver Version 1.37, Internal revision 37 - Async. Access mode
2/20/2007 5:24:26 PM info User default language : 1033 (0x0409h) - English (United States)
2/20/2007 5:24:26 PM info System default language : 1033 (0x0409h) - English (United States)
2/20/2007 5:24:26 PM info DLL Version 2.0.25.278
2/20/2007 5:24:26 PM info DLL C:\PROGRA~1\DV5D36~1\vso_hwe.dll
2/20/2007 5:24:26 PM info Version 3, 0, 8, 0
2/20/2007 5:24:26 PM info ExeName : "C:\PROGRA~1\DV5D36~1\DVDFAB~1.EXE"
2/20/2007 5:24:26 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)
2/20/2007 5:24:25 PM info ******************** Report session started ***


#4

You might try using Brasso and a cotton Q tip to clean your disk. I haven’t tried it myself, but I’ve read it works wonderfully.


#5

Okay, so maybe it [I]is [/I] just a coincidence. One disc has a slight dimple and the other has about an 1/8 of and inch abrasion. But, I’ve copied much worse.


#6

It does, I use it with a repair machine.

Mack


#7

I thought it was from you Mack. And yes, I would think that those are enough flaws to throw it off. Quite a few times I’ve had to give up on a task because of it. Also the farther out the flaw is on the disk, the faster it’s beginning to turn and that’ll highlight the problem even more. So I’d try Mack’s perscription. ~ Mike


#8

Additional suggestions: If you are using -R discs, select SAO in Common Settings–>Write and burn the media at half the rated speed. The log you posted is a burn log; the failure you are having is before the burn process begins. There is a DVDFab event log that may contain information on these errors. You may have to click SAVE (right hand side, below text window) to get it to save corectly. The event log can be opened with Notepad, just like the burn logs and is stored in the same place.


#9

I would do some computer maintance, Run a good registry cleaner and defrag your HD. Also uninstall DVD drives and let windows find then and install them.

Mack


#10

Here is the crash log after making these changes. Guess I’ll buy some Brasso tomorrow.
Thanks


#11

A small scratch in the right place can shoot the laser beam all over the place. You can set it to ignore all errors.

I found a disc face down on concrete when buying gas so I picked it up and brought it home and run it through my repair machine using brasso and it was readable.

Mack