System Info shows Error-39 for TS-H653B on my system

[qanda]This question is published in the hardware section for the Samsung SH-S203B / TS-H653B. Click here to view full specs.[/qanda]My CD/DVD component (TS-H653B) is shown as “not available” under Windows Vista “system info”. It also shows error-39 for this component. I can insert a DVD and can hear it power up in the case, but Windows does not recognize it. Checked the two cable plug-ins on back of the drive, and they seem secure. Ran “regcure” tool just in case of a registry error, but no change. Help!

Welcome to the forum :slight_smile:

Have a look at this MS support page, follow the instructions for removing your upper and lower filters, and hopefully that should do the trick.

If you’re wary about editing the Registry, then set a system restore point or backup your Registry first :wink: