Recently, they have solved me a warranty problem with a Sumvision mp3 player that I bought last year.
The solution has been very professional, and very generous.
I am not going to give the details, because maybe people could tend to abuse of their generosity. Just tell you that these guys are great. (I knew this was a great shop before this experience, but now I am reassured).
Thanks to Susie, who attended me very kindly via email.
Too bad I live in Spain, and shipping costs are understandably high. (still, lower than other uk shops, and If you order a big package, it is wothy).
If I lived in the UK, I would order more often!
Bravo for SVP