Super Nero Error

[qanda]This thread is about the Optiarc BC-5500A. Click here to see full specs[/qanda]Cannot successfully finish burning a dvd. Have already tried a cleam removal and reinstall of nero; upgraded from nero 7 to nero 9; and replaced my drive from a philips to an optiarc. all while still having the same problem. I’ve been using both memorex DVD+R DL and CQ DVD+R DL. Supposedly the drive’s firmware is up to date. Can’t think of anything else, and getting more frustrated by the minute, that & I have 9 dvd’s I’m now using as coasters. :a

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100
(Nero Express)
Recorder: <Optiarc BD ROM BC-5500A> Version: 1.86 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <Optiarc BD ROM BC-5500A >Version: 1.86 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK2552GSX atapi Port 0 ID 0 DMA: On
CdRomPeripheral : Optiarc BD ROM BC-5500A atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
Optiarc BD ROM BC-5500A D: CdRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 19 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

17.5.2009
Burn DVD Image
5:39:34 AM #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

5:39:35 AM #2 Text 0 File Burncd.cpp, Line 3587
Turn on Disc-At-Once, using DVD media

5:39:35 AM #3 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 4173823
Last address to be written: 3522427

5:39:35 AM #4 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)

5:39:35 AM #5 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: Optiarc BD ROM BC-5500A, Media type: DVD+R DL
Disc Manufacturer ID: <RITEK>, Media Type ID: <S04>, Product revision number: 66
Disc Application Code: 0, Extended Information Indicators: 3

5:39:35 AM #6 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:39:35 AM #7 Text 0 File ThreadedTransferInterface.cpp, Line 744
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 3522428 (3522428) = #3522428/782:45.53
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3522428 blocks [D: Optiarc BD ROM BC-5500A]
--------------------------------------------------------------

5:39:35 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [D: Optiarc BD ROM BC-5500A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7213932544, ISRC “”
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3522428 | 3522428 | 0x00
3522428 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

5:39:35 AM #9 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

5:39:35 AM #10 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

5:39:35 AM #11 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

5:39:35 AM #12 Text 0 File Burncd.cpp, Line 4442
Cache writing successful.

5:39:35 AM #13 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

5:39:35 AM #14 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 2.4x (3,324 KB/s)

5:39:35 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

5:39:35 AM #16 Text 0 File DVDPlusDualLayer.cpp, Line 1883
GetDriveCaps: LAST LBA of layer 1 is 0

5:39:35 AM #17 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 1761215

5:39:35 AM #18 Text 0 File DVDPlusDualLayer.cpp, Line 1883
GetDriveCaps: LAST LBA of layer 1 is 1761215

5:39:35 AM #19 Text 0 File DVDPlusDualLayer.cpp, Line 592
Disc finalized, LBA total Image size: 3522428 (6879MB), Last LBA L0: 1761215 (3439MB)

5:39:59 AM #20 SPTI -1066 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07
Buffer x04a29280: Len x804

5:39:59 AM #21 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 1761215

5:39:59 AM #22 Text 0 File DVDPlusDualLayer.cpp, Line 1883
GetDriveCaps: LAST LBA of layer 1 is 1761215

5:39:59 AM #23 Text 0 File DVDPlusDualLayer.cpp, Line 757
L0 Data Zone Capacity set to 1761216 (1ADFC0h, 3439MB) -> OK, confirmed setting

5:39:59 AM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 784
Burning Layer 1

5:39:59 AM #25 Text 0 File DVDPlusDualLayer.cpp, Line 794
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

5:39:59 AM #26 Text 0 File Cdrdrv.cpp, Line 9966
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: RITEK…
Media type ID: S04
Product revision number: 66
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16…783]:
00 00 03 52 49 54 45 4B - 00 00 00 53 30 34 42 40 …RITEK…S04B@
25 25 37 10 00 2C 6C 00 - 2C 6C 20 1F 0C 0C 14 14 %%7…,l.,l…
02 01 01 20 00 20 1F 0C - 0C 14 14 02 01 01 20 00 …
04 00 33 7B 5C 00 25 69 - 3A 26 1C 0A 0B 20 02 01 …3{.%i:&…
01 00 00 58 62 42 26 1C - 0A 0B 20 02 01 01 00 5F …XbB&…_
84 00 00 43 66 3E 26 1C - 0A 0B 20 02 01 01 00 00 …Cf>&…
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
E1 0F 32 10 00 03 00 00 - 00 FC FF FF 00 22 D7 FF …2…"…
00 00 03 52 49 54 45 4B - 00 00 00 53 30 34 42 40 …RITEK…S04B@
25 25 37 15 00 34 6E 00 - 34 6E 1A 1A 0C 0C 0E 0E %%7…4n.4n…
00 00 00

5:39:59 AM #27 Text 0 File DVDPlusRW.cpp, Line 637
Start write address at LBA 0
DVD high compatibility mode: Yes

5:39:59 AM #28 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

5:57:48 AM #29 CDR -1206 File DVDPlusDualLayer.cpp, Line 2181
Burning Layer 2

5:57:48 AM #30 Text 0 File DVDPlusDualLayer.cpp, Line 2190
Perform layer 1 to 2 jump before writing at address 1761216 (1ADFC0h)

6:16:00 AM #31 Text 0 File WriterStatus.cpp, Line 245
<D: Optiarc BD ROM BC-5500A> start writing Lead-Out at LBA 3522428 (35BF7Ch), length 0 blocks

6:18:40 AM #32 Text 0 File DVDPlusRW.cpp, Line 904
EndDAO: Last written address 3522432

6:18:40 AM #33 CDR -1135 File ThreadedTransferInterface.cpp, Line 1823
Write error
D: Optiarc BD ROM BC-5500A

6:18:40 AM #34 TRANSFER -24 File ThreadedTransferInterface.cpp, Line 1823
Could not perform end of Disc-at-once

6:18:40 AM #35 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

6:18:40 AM #36 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 2.4x (3,324 KB/s)

6:18:40 AM #37 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

6:18:45 AM #38 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed

6:18:45 AM #39 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Hi ragdub and welcome to the forum:

Your log shows you are using DL media manufactured by Ritek. The only DL media consistently recommended is manufacutured by Verbatim.

Just having the wrong brand can cause such burn failures? :confused:

It’s not just a “wrong brand” issue as some labels are made by other companies. DL media is a special case and for that, members consistently recommmend Verbatim. For SL media, members prefer Verbatim or Taiyo Yuden (avaliable on-line). Search through the forum and see what others say).

You can use software such as Nero CDSPeed (free) which will provide the MID code for media you are using.

http://www.cdspeed2000.com/

Alrighty…a cheaper brand of DL can cause write errors. But I’ve used the SL memorex DVD+R and had no problem so far. Is there that much a difference as so cause disc failure?

Alright…Nero successfully burned a DVD+R DL. The error log shows at the end though : Error on DismountVolue: Access is denied. Is that another error that I need to fix?

Only if the disc doesn’t work :stuck_out_tongue: