How about just "please release firmware" ? Philips haven't release firmware for over three months, and that was the 3.4 that breaks on Nforce boards. Whenever you ask about it, they either ignore you or say "soon" without telling you when that might be.
Philips drives are basically unsupported as far as I can tell, because BenQ have released several firmwares in this time to fix these bugs but Philips haven't bothered. I won't be buying another Philips drive and I won't be recommending them to others for this reason alone - no support.