I bought my BenQ because of the "autofocus" head that is known for surviving UPS shipping and the Phillips reputation for working well with onboard drive controllers.
I kept my BenQ because I finally tried it with +R. When and if it burns a DVD to completion, it has done a great job. Yeah, the BenQ screws up like everything else, but the real reason I kept my BenQ: It admits when it has not successfully made a good +R so that I can retry. There are no dissappointments later when I'm trying to retrieve a backup file. This is an industry first!!! Wow!!!
I am also impressed that it can read a scratched DVD-ROM or +R disc.
I need for the BenQ to have success reading from a variety of DVD-R discs.
I need for the BenQ to be able to recover from "controller reset" or the frequently reported error of "slows down to 4x" "intermittent" and playing with the bitsetting or restarting the computer stops the bad mood. I have 2 BenQ that do this. Fix it.
I need for the BenQ Qscan utility to inform me if the drive has no write strategy for a given -R disc. In fact, I need Qscan to contain data on successful DVD-R types and tell me if I don't have one of them. That way, I can return the incompatible disc to the store unused and undamaged for a full refund. In fact, some little printed report from Qscan that I can take to customer service would be a nice benefit.
Wow!!! That would be an industry first too!!!
Obviously, you guys have made a fantastic product. We need to combat the needless RMA (returns) issues caused by media.
Please tell me of the diet possibilities for my new pet so that I don't feed it garbage and have the urge to mail it back to you.