Strangeness with Nero Recode 2



Hi. I just downloaded the 3 packages that make up the trial version of Nero Ultra 6 ( I installed them with my serial number and everything seems to work fine. However Nero Recode 2 (which is part of Package 2) is missing the ability to encode a dvd to mpeg-4.

The start menu should look like this: There, the last two options in the “What would you like to do?” box give you the option to encode a dvd to mpeg-4. However, what I see is this:

The last two options are the only reason I got this piece of software. Why in the world would they be missing? I have the latest trial versions and have registered them (so full functionality should be available). What is wrong?

Thanks in advance for any help. This one has really been driving me crazy.