Still waiting for my Key for DVDFab Platinum (after 5 days)

Bought DVDFab 5 days ago and still waiting to get my key. I have emailed Ada@dvdidle now three times and have not had a response.

Any ideas on how to get someone’s attention there?


5 days? That sucks. With all the support and upgrades for this outstanding program, let’s hope this is remedied immediately. It was a long time ago, but iirc I didn’t have to wait even 5 hours.

Check the spam folder of your email inbox. Try customer service at whatever service processed the payment (element5 still ?)

Please PM me your email address and order number, maybe you sent out email at last Friday?