Just wondering if there are others out there who may have encountered Staples’ dubious 110% PM practice? It has happened to me three different times now.
The situation: Staples claim a 110% PM, black and white on their receipts, but they don’t practice it, at least to my experiences. You see, I naively trusted that they would faithfully practice such claim, so when good deals become available elsewhere, and I am not at liberty to get to these places, I would go to staple for price match, but when I check my receipt later, its not the 110%, but merely the 100%. Don’t get me wrong, I appreciate the fact that they do PM, but why claim something you don’t intend to follow through?
Twice now, I have to bring the issue up to the managers just to get the 10%, another time, I just let it go.
So, how many of you had this unfortunate experience, and how do you now approach Staples to ensure they are carrying out their claim, without wasting time later on to get the 10%. I know it is quite logical what to do, but I would appreciate your thoughts , experiences and approach.