[QUOTE=Grim107;2545883]I didn’t use the restore CD. I used a genuine XP Professional disk. When I first installed and loaded the drivers, I had a problem viewing flash video. Every time I tried, the computer would crash and reboot. Rather than diagnose the issue myself, I sent it to an IT guy. He reformatted and flash now works fine. However, I am not sure where he got his drivers from. I know for a fact that he gave me a bad video driver, so who’s to say he didn’t do the same with the sound? I guess only time will tell.[/QUOTE]
You need to use the [I]correct video driver[/I] for your video card or the [I]correct video driver[/I] for the video chip integrated into your motherboard. The [I]generic drivers[/I] found on “genuine” MS Windows discs [I][B]seldom fully support [/B]third party video cards or video chips[/I]. The same situation is sometimes present with sound cards or integrated sound chips and, especially integrated network adapter chips. That’s why it’s important to download the latest drivers from the computer manufacturer, OEM or third party manufacturer after installing or re-installing Windows from a Microsoft disc or disc-set.