Sound Effect Manager will not open after windows security update

vbimport

#1

My Windows XP home downloaded and installed a security update (KB925902), then i had to restart my computer. After that the problem occurred: every time i turn on my computer, i get the error message with the following text on the title bar: “RTHDCPL.EXE - Illegal system DLL relocation”. And here is the message:

The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

I uninstalled Realtek High Definition Audio driver. after that the message did not appear after bootup. Then i reinstalled the sound drivers again and the error message above appeared again after every bootup. And i cannot open the Realtek HD Sound Effect Manager. Then i restored my system back to the point where this security update was not installed yet. Everything was OK until the windows installed this update again. and again i got this error message. Can i blame Microsoft? Or there is something wrong in my system? Please advice. :bow:


#2

Hi,

A patch for the patch :doh: has been released meanwhile: http://support.microsoft.com/?kbid=935448


#3

Cressida, thank you very much. :slight_smile:


#4

You’re welcome, Hannez. I saw it on WinFuture.de - a bit nasty of Microsoft to require WGA for this, as it’s not considered a critical security update (whereas the original update was).


#5

Looks like I owe you thanks again Cressida :flower: as I just found the same error on my main system, after husband decided to be [I]helpful[/I] yesterday and do a Windows update :wink:

I was about to get very irked and send a snotty email to M$ (well, I might still do that as well), so you have saved me a lot of hassle.

Thanks to Hannez too - if you hadn’t posted this, I’d have taken much longer to figure it out :flower:


#6

Thanks for the post…I have Realtec HD Audio Manager also and I
couldn’t figure out what the problem was or how to fix it and thanks
to you its all fixed now!! Much thanks!!!
Ollierenee


#7

No problem. The news today is that this “Cursor-Patch” not only interferes with the Realtek Audio Control Panel, but also with other programs like AVG and F-secure anti-virus and that it can even prevent Windows from booting in some cases.

Good to have Linux as back-up, right Prof.? :wink:


#8

:iagree: Most definitely :bigsmile:
Out of curiosity, I sent an email to Microsoft asking what they would recommend to do about the error message following the Windows update. Their reply was a classic “thankyou for your email blah blah, please contact the person who sold you the computer, it’s really nothing to do with us, blah blah…” They didn’t even manage a link to their own patch :doh:

LINUX! LINUX! LINUX! (you see, I’ve been brainwashed by the pengiun :wink: )