so i can't burn dvds or cds. my laptop came with a burner but it will not work. sometimes it says that a disc is blank even though it is not. i live abroad and cannot get my computer fixed through my warranty until i go back to visit. but i need it now. it has vista as the op. program. for some reason the windows media player did not install correctly and i thought that was why i could not burn. but someone told me that it would not affect the burning and it had to be my burner. so i bought an external dvd burner but that would not burn either. so it has to be the program, right?
i tried running the recovery. but the "hidden" recovery program for vista was not on the computer like it is supposed to be. and i can't find anyplace that has the recovery discs for sale.
i am just very confused and frustrated. i need to burn my dvds so that the info is not clogging up my hard drive. does anyone know what i should do. i am lost.