i am 100% forum/it virgin. please be nice.
i have a sony vaio laptop, model vgn-s4z
purchased in england so model actually 'invalid' according to any sony internet support
purchased comp nov 05 --multi drive plays CDs but does not recognise dvds. never has played dvds but was too busy in england to care & send back to sony on warranty
now moved to US and want to fix it. called sony support --uninstalled driver (matshita UJ 832d) and messed around with support on the phone but still dvds not recognised. they said i need to send to service centre ...they will try to change drive but might not be able to because purchased in england. and if they can is is $249 for new drive.
arghhh i dont have that money and this is there fault!!
so... how much is a new driver for this laptop? can i get it fixed anywhere else? (i cant send off my laptop for 10 days ...im a student who needs it)
i dont know what to do :sad: