My name is Kelly and have just joined the site today. Seems my device manager has decided to put up 2 exclamation marks against both my DVD drives. Error codes on both are 41. Message tells me drivers have been loaded but devices can’t be found.Also when I open my computer icon both icons for my DVD’s have now disappeared. I have SONY multi format dual layer DVD-RW ( 16x ) / CD-RW ( 40x ) drives. I have searched high and low for firmware upgrades for both ~ DW-Q120A and DDU 1615 ~ but all roads so far have lead me up blind alleys.
Is there a knowledgeable soul out there who can help me connect back with my DVD drives ?