i am looking for help on my Sony DVD-RW DRU710A.
i recently attempted to burn a video i had on my HD and well right when its about to write to the DVD disc, it aborts the burning process and gives the error message "Burn process failed at 12x (16,620 KB/s)"
it does that with all the burn speeds available to be burned at. (theres 4X, 6X, 8X and 12X) and for the record, i am using Nero Burning ROM SE software.
last night a friend mentioned a possible firmware update and so i googled and found this link.
i followed the instructions in this link with the exception of disabling the DMA settings because there are no settings for me to disable in Device Manager.
those of you who actually have a look at the instructions in the link i provided, it seems like the instructions imply something about disconnecting the drive at one point and then reconnecting it...however i have never updated any devices with new firmware and so i am clueless on this.
so anyway i tried this firmware update and it gets to 100% and then gives me a "Unable to flash firmware. Please contact your vendor!"
so...does anyone have a clue as to whats going on here?
i have emailed Sony about this but no reply so far...i am hoping someone here knows something about firmware and hopefully about this problem.
Operating System : Win XP service pack2
CPU: AMD Athlon 2500+ (1.8ghz)
i will post other info if neccessary.