Ok I'll put a movie in the dvd-rom and start dvd shrink i'll open the disc. after it anylyzes I'll click back-up and set it to copy to my hardrive. (usually as an .iso but i have tried both .iso and normal files) It then does its thing no errors or anything, but when it finishes it only saves about 500mb and the files are unreadable. I can do it fine using my writer as the reader just can not copy from the reader to the harddrive. It has worked but only about 10% or so of the time. I think I am going to take it back as it is porbably defective.