I hope someone can give me some suggestions on what is wrong. I bought a new DRU710 to replace my faithful (but aging) DRU500a. Really I have only used the new drive in earnest for about 2months, and it has been an exercise in frustration to say the least.
From day 1 it has been incredibly picky about media. For the most part, I use Verbatim and Memorex, and they work pretty well. I sometimes burn discs for friends, and they prefer cheaper media - some works, some doesn't. A bit disappointing for a new drive, but I tell them get better discs...
Well, most of my Memorex burns are data backup. Burn completes successfully, but I recently had to access one of the discs to restore some data, and it was corrupt (despite Nero giving me a burn complete message). Check the other archived discs, and ALL have corruption. Ran them through CDCheck, and multiple CRC errors.
Interestingly, I installed an old Toshiba DVDROM, and all discs read, and pass CDCheck. I suppose the Toshiba has a higher error tolerance than the Sony, but again, this is disappointing for a brand new drive.
Decided to play around and burned some movie discs - similar results. Play fine on my stand alone Pioneer DVDrecorder, but not on my RCA player. I assume again that this reflects error tolerance.
Final straw came this week when trying to install new Palm software, and the Sony drive couldn't read the disc (pressed, supplied with the new Palm). Installed fine from the Toshiba.
Thinking this is unacceptable I contacted Sony tech support. They say upgrade to BYX3 firmware (not sure how that would improve the DVDROM function of the drive, but I try anyway). Well, now I can't even burn DVD- media period. + seems to work, but the quality is not improved.
I tried to burn a DVD-RW (Verbatim) and DiscJuggler gives me an "Illegal mode for this track or invalid packet size" error. It claims the disc is empty. When I try using Nero, it tells me the disc isn't empty, and it tries to erase it, but never does. DiscJuggler gives an SRB error.
I have formatted the hard drives, uninstalled all burn software and just reinstalled DiscJuggler, updated the aspi layers and no success.
I would be hesitant to try hacked firmware, as I am still holding out hope that Sony might replace the drive (yes, I have been told that I am delusional...).
Anyone have any ideas???