Sony DRU 720A Nightmare

I built my own system about a year ago and included a Sony DRU 720A after reading many positive reviews for it. After installing windows XP, the drive stopped reading properly. CD tracks would stop and stutter, data disks would be reported unreadable and DVD would be a mess. I went round and round with Sony tech support, upgrading firmware (I now have version JY08) uninstalling and reinstalling programs, upgrading software (mostly Nero stuff) and tinkering in my BIOS. At the end of all this the response I got from Sony was that the drive would have to be used in PIO mode. I told them that was unacceptable and wanted a new drive. They insisted there was nothing wrong with it and that was it. Grrr.

I have read a few other threads here about this kind of problem and nothing so far has worked. I am still using PIO with this thing. PLEASE, if anyone out there has a solution for this problem let me know.

Welcome to CDFreaks, jhitsman :slight_smile:

Please post a Nero InfoTool log to show us what kind of setup you’re running (place the text in

 tags or attach it as a .txt file - the post gets too long otherwise).

Wow, thanks for the snappy reply. Sorry if I missed this procedure in a “read me first” post. here goes:

Nero InfoTool 3.00

Drive Information
------------------
Drive                      : SONY     DVD RW DRU-720A 
Type                       : DVD±R/RW DL Recorder
Firmware Version           : JY08
Buffer Size                : 2 MB
Date                       : ?
Serial Number
Vendor Specific            :   Dec12 ,2005        
Drive Letter               : D:\
Location                   : 0:0
Mechanism                  : Tray
Read Speed                 : 40 , 32 , 24 , 12 , 8 , 4  X
Write Speed                : 48  X

Read CD Text               : Yes
Return C2 Pointers         : Yes
Read CD-R                  : Yes
Read CD-RW                 : Yes
Read DVD-ROM               : Yes
Read DVD-RAM               : No
Read DVD-R                 : Yes
Read DVD-RW                : Yes
Read DVD+R                 : Yes
Read DVD+RW                : Yes
Read DVD+R DL              : Yes
Read BD-ROM                : No
Read BD-R                  : No
Read BD-RE                 : No
Read Digital Audio         : Yes
Read CD+G                  : Yes
Read VideoCD               : Yes

Write CD-R                 : Yes
Write CD-RW                : Yes
Write DVD-R                : Yes
Write DVD-RW               : Yes
Write DVD-R DL             : No
Write DVD+R                : Yes
Write DVD+RW               : Yes
Write DVD+R DL             : Yes
Write DVD-RAM              : No
Write BD-R                 : No
Write BD-RE                : No
Buffer Underrun Protection                                                                                                                                                                                                                                                                : Yes
Mount Rainier              : No
Modes                      : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control  : RPC II
Region                     : 1
Changes User               : 4
Changes Vendor             : 4

Disc Information (D:\)
-------------------
Type                   : Data CD (Mode 1)
Capacity               : 73:42.03  (647 MB)
Tracks                 : 1
Sessions               : 1

File System            : ISO9660, Joliet
Title                  : BNW
Date                   : 12 March 2001
Publisher              : n/a
Application            : n/a


Interface Information
---------------------
Adapter 1
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices
Description           : Master: SONY DVD RW DRU-720A
Type                  : CD-Rom Drive
DMA                   : On
Autorun               : On

Adapter 2
---------
Description           : Secondary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : IDE/ATAPI Port Driver

Attached Devices

Adapter 3
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\iaStor.sys
Company               : Intel Corporation
Version               : 4.0.0.6211
Description           : Intel Application Accelerator driver

Attached Devices
Description           : Master: WDC WD1600JD-00HBB0
Type                  : Disk Drive
DMA                   : On

Adapter 4
---------
Description           : Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C

Driver
Description           : system32\DRIVERS\usbehci.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description           : EHCI eUSB Miniport Driver

Attached Devices
Description           : HP Photosmart 8100 USB Device
Type                  : Disk Drive


Software Information
--------------------
Operating System     : Windows XP Home Edition (5.01.2600 Service Pack 2)
DirectX              : DirectX 9.0c

Description          : Nero Burning ROM
Version              : 6, 6, 0, 12
Company              : Ahead Software AG
Version Check        : Ok

Description          : Nero StartSmart
Version              : 2, 0, 0, 17
Company              : Ahead Software AG

Description          : NeroVision
Version              : 3,1,0,0
Company              : Nero AG

Description          : Nero ShowTime
Version              : 2, 0, 0, 25
Company              : Nero Software AG

Description          : Nero Recode 2
Version              : 2, 2, 6, 16
Company              : Ahead Software AG

Description          : Cover Designer
Version              : 2, 3, 0, 39
Company              : Nero AG

Description          : Nero BackItUp Application
Version              : 1, 2, 0, 49
Company              : Ahead Software AG


Hardware Information
--------------------
CPU                  :  Intel  Pentium  4 CPU 3060 MHz
Bus Speed            :  204 MHz
Motherboard          :  http://www.abit.com.tw/ AG8 (Intel Grantsdale-ICH6R)
System               :     
BIOS                 :  Phoenix 6.00 PG
Memory               :  1024 MB
Sound                : Realtek AC97 Audio
Video                : NVIDIA GeForce 6600 GT

Driver Information
------------------
Driver             : 61883
Description        : 61883 Device Class
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Abiosdsk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : abp480n5
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : AC2003
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ACPI
Description        : ACPI Driver for NT
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ACPIEC
Description        : ACPI Embedded Controller Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : adpu160m
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aec
Description        : Microsoft Acoustic Echo Canceller
Version            : 5.1.2601.2180
Company            : Microsoft Corporation

Driver             : Aha154x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78u2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ALCXSENS
Description        : Sensaura WDM 3D Audio Driver
Version            : 5.10.00.3513
Company            : Sensaura

Driver             : ALCXWDM
Description        : Realtek AC'97 Audio Driver (WDM)
Version            : 5.10.00.6070 built by: WinDDK
Company            : Realtek Semiconductor Corp.

Driver             : AliIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : amsint
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Arp1394
Description        : IP/1394 Arp Client
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : asc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3350p
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3550
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : AsyncMac
Description        : MS Remote Access serial network driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : atapi
Description        : IDE/ATAPI Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Atdisk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Atmarpc
Description        : IP/ATM Arp Client
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : audstub
Description        : AudStub Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Avc
Description        : AVC Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : cbidf2k
Description        : CardBus/PCMCIA IDE Miniport Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : CCDECODE
Description        : WDM Closed Caption VBI Codec
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : cd20xrnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Cdaudio
Description        : CD-ROM Audio Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Cdfs
Description        : CD-ROM File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Cdr4_xp
Description        : CDR4 CD and DVD Burning Helper Driver
Version            : 7.5.0.50 
Company            : Sonic Solutions

Driver             : Cdralw2k
Description        : CDRAL for Windows 2000 Kernel Driver
Version            : 7.5.0.50 
Company            : Sonic Solutions

Driver             : Cdrom
Description        : SCSI CD-ROM Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Changer
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : CmdIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Cpqarray
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : dac960nt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Disk
Description        : PnP Disk Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dmboot
Description        : NT Disk Manager Startup Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmio
Description        : NT Disk Manager I/O Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmload
Description        : NT Disk Manager Startup Driver
Version            : 2600.0.503.0
Company            : Microsoft Corp., Veritas Software.

Driver             : DMusic
Description        : Microsoft Kernel DLS Synthesizer
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dpti2o
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : drmkaud
Description        : Microsoft Kernel DRM Audio Descrambler Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : eeCtrl
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Fastfat
Description        : Fast FAT File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Fdc
Description        : Floppy Disk Controller Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Flpydisk
Description        : Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : FltMgr
Description        : Microsoft Filesystem Filter Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ftdisk
Description        : FT Disk Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Gpc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HidUsb
Description        : USB Miniport Driver for Input Devices
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : hpn
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HPZid412
Description        : IEEE-1284.4-1999 Driver (Windows 2000)
Version            : 8, 0, 0, 0
Company            : HP

Driver             : HPZipr12
Description        : IEEE-1284.4-1999 Print Class Driver
Version            : 8, 0, 0, 0
Company            : HP

Driver             : HPZius12
Description        : 1284.4<->Usb Datalink Driver (Windows 2000)
Version            : 8, 0, 0, 0
Company            : HP

Driver             : HTTP
Description        : HTTP Protocol Stack
Version            : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512)
Company            : Microsoft Corporation

Driver             : i2omgmt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i2omp
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i8042prt
Description        : i8042 Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : iaStor
Description        : Intel Application Accelerator driver
Version            : 4.0.0.6211
Company            : Intel Corporation

Driver             : Imapi
Description        : IMAPI Kernel Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ini910u
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IntelIde
Description        : Intel PCI IDE Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : intelppm
Description        : Processor Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ip6Fw
Description        : IPv6 Windows Firewall Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpFilterDriver
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IpInIp
Description        : IP in IP Encapsulation Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpNat
Description        : IP Network Address Translator
Version            : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company            : Microsoft Corporation

Driver             : IPSec
Description        : IPSec Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IRENUM
Description        : Infra-Red Bus Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : isapnp
Description        : PNP ISA Bus Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : kmixer
Description        : Kernel Mode Audio Mixer
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : lbrtfdc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : lredbooo
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : mdmxsdk
Description        : Diagnostic Interface DRIVER
Version            : 1.0.1.012
Company            : Conexant

Driver             : Memctl
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : METROP
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Modem
Description        : Modem Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MODEMCSA
Description        : Unimodem CSA Filter
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : mouhid
Description        : HID Mouse Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : mraid35x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : MRxDAV
Description        : Windows NT WebDav Minirdr
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSDV
Description        : Microsoft DV Camera and VCR Driver
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSKSSRV
Description        : MS KS Server
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPCLOCK
Description        : MS Proxy Clock
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPQM
Description        : MS Proxy Quality Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : mssmbios
Description        : System Management BIOS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSTEE
Description        : WDM Tee/Communication Transform Filter 
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NABTSFEC
Description        : WDM NABTS/FEC VBI Codec
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NAVENG
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : NAVEX15
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : NdisIP
Description        : Microsoft IP Driver
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NdisTapi
Description        : NDIS 3.0 connection wrapper driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Ndisuio
Description        : NDIS User mode I/O Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NdisWan
Description        : MS PPP Framing Driver (Strong Encryption)
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NIC1394
Description        : IEEE1394 Ndis Miniport and Call Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Npfs
Description        : NPFS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ntfs
Description        : NT File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : nv
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : NwlnkFlt
Description        : NWLINK2 Traffic Filter Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : NwlnkFwd
Description        : NWLINK2 Forwarder Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : ohci1394
Description        : 1394 OpenHCI Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Parport
Description        : Parallel Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PartMgr
Description        : Partition Manager
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : ParVdm
Description        : VDM Parallel Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : PCI
Description        : NT Plug and Play PCI Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PCIDump
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PCIIde
Description        : Generic PCI IDE Bus Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Pcmcia
Description        : PCMCIA Bus Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PDCOMP
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRELI
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2hib
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : pfc
Description        : Padus(R) ASPI Shell
Version            : 2, 5, 0, 201
Company            : Padus, Inc.

Driver             : PptpMiniport
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ProcObsrv
Description        : Process Detected Driver
Version            : 2, 0, 1, 0
Company            : ABIT Computer Corp.

Driver             : PSA64F
Description        : Nike psa[64 Player SCSI Miniport
Version            : 0, 214, 9, 139
Company            : Nike, Inc.

Driver             : psa64s
Description        : Nike psa[64 Player SCSI Miniport
Version            : 0, 214, 29, 139
Company            : Nike, Inc.

Driver             : psa64u
Description        : Nike psa[64 Player USB Driver
Version            : 0, 214, 25, 139
Company            : Nike, Inc.

Driver             : PSched
Description        : MS QoS Packet Scheduler
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ptilink
Description        : Parallel Technologies DirectParallel IO Library
Version            : 1.10 (XPClient.010817-1148)
Company            : Parallel Technologies, Inc.

Driver             : PxHelp20
Description        : Px Engine Device Driver for Windows 2000/XP
Version            : 2.03.18a
Company            : Sonic Solutions

Driver             : ql1080
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Ql10wnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql12160
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1240
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1280
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Rasl2tp
Description        : RAS L2TP mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : RasPppoe
Description        : RAS PPPoE mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Raspti
Description        : PTI DirectParallel(R) mini-port/call-manager driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Rdbss
Description        : Redirected Drive Buffering SubSystem Driver
Version            : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
Company            : Microsoft Corporation

Driver             : RDPCDD
Description        : RDP Miniport
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : RDPWD
Description        : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version            : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company            : Microsoft Corporation

Driver             : redbook
Description        : Redbook Audio Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : RTL8023
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : SAVRT
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : SAVRTPEL
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Secdrv
Description        : Macrovision SECURITY Driver
Version            : 4.00.060
Company            : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver             : serenum
Description        : Serial Port Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Serial
Description        : Serial Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Sfloppy
Description        : SCSI Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Simbad
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : SLIP
Description        : Microsoft Slip Deframing Filter Minidriver
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Sparrow
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : SPBBCDrv
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : splitter
Description        : Microsoft Kernel Audio Splitter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : sr
Description        : System Restore Filesystem Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Srv
Description        : Server driver
Version            : 5.1.2600.2893 (xpsp_sp2_gdr.060420-2102)
Company            : Microsoft Corporation

Driver             : streamip
Description        : Microsoft IP Test Driver
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : swenum
Description        : Plug and Play Software Device Enumerator
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : swmidi
Description        : Microsoft GS Wavetable Synthesizer
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : symc810
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : symc8xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : SYMDNS
Description        : DNS Filter Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : SymEvent
Description        : Symantec Event Library
Version            : 12.0.3.1
Company            : Symantec Corporation

Driver             : SYMFW
Description        : Firewall Filter Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : SYMIDS
Description        : IDS Filter Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : SYMIDSCO
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : symlcbrd
Description        : Symantec Core Component
Version            : 1.8.54.834
Company            : Symantec Corporation

Driver             : SYMNDIS
Description        : NDIS Filter Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : SYMREDRV
Description        : Redirector Filter Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : SYMTDI
Description        : Network Dispatch Driver
Version            : 6.0.2.211
Company            : Symantec Corporation

Driver             : sym_hi
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sym_u3
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sysaudio
Description        : System Audio WDM Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Tcpip
Description        : TCP/IP Protocol Driver
Version            : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254)
Company            : Microsoft Corporation

Driver             : TDPIPE
Description        : Named Pipe Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TDTCP
Description        : TCP Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TermDD
Description        : Terminal Server Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TosIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Udfs
Description        : UDF File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : uGuru
Description        : uGuru V2.0 device driver (2004-02-12)
Version            : 2, 0, 1, 0
Company            : ABIT Computer Corporation

Driver             : ultra
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Update
Description        : Update Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbccgp
Description        : USB Common Class Generic Parent Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbehci
Description        : EHCI eUSB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbhub
Description        : Default Hub Driver for USB
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbprint
Description        : USB Printer driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbscan
Description        : USB Scanner Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : USBSTOR
Description        : USB Mass Storage Class Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbuhci
Description        : UHCI USB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : VgaSave
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ViaIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : VolSnap
Description        : Volume Shadow Copy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Wanarp
Description        : MS Remote Access and Routing ARP Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : WDICA
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : wdmaud
Description        : MMSYSTEM Wave/Midi API mapper
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Winachcf
Description        : Modem
Version            : 173.023.000.000
Company            : Conexant

Driver             : Winflash
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : WS2IFSL
Description        : Winsock2 IFS Layer
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : WSTCODEC
Description        : WDM WST Codec Driver
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : WudfPf
Description        : Windows Driver Foundation - User-mode Driver Framework Platform Driver
Version            : 6.0.5348.0 (winmain(wmbla).060411-1339)
Company            : Microsoft Corporation

Driver             : WudfRd
Description        : Windows Driver Foundation - User-mode Driver Framework Reflector
Version            : 6.0.5348.0 (winmain(wmbla).060411-1339)
Company            : Microsoft Corporation

Driver             : msvcrt.dll
Version            : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : msvcirt.dll
Version            : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : mfc42.dll
Version            : 6.02.4131.0

Driver             : msvcp60.dll
Version            : 6.02.3104.0

Driver             : msvcp70.dll
Version            : 7.00.9466.0

Driver             : msvcr70.dll
Version            : 7.00.9466.0

Driver             : ole32.dll
Version            : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

Driver             : olepro32.dll
Version            : 5.1.2600.2180

Driver             : oledlg.dll
Version            : 1.0 (XPClient.010817-1148)

Driver             : advapi32.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : comctl32.dll
Version            : 5.82 (xpsp_sp2_rtm.040803-2158)

Driver             : setupapi.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : Aac.dll
Version            : 2, 5, 9, 991

Driver             : aacenc32.dll
Version            : 3, 2, 0, 7

Driver             : Aiff.dll
Version            : 2, 0, 1, 0

Driver             : DefConvertor.dll
Version            : 2, 0, 2, 0

Driver             : Downloaders.dll
Version            : 2, 0, 1, 0

Driver             : lame_enc.dll
Version            : 3, 93, 1, 0

Driver             : midi.dll
Version            : 2, 0, 1, 0

Driver             : mp3PP.dll
Version            : 1, 0, 0, 9

Driver             : mp3PRO.dll
Version            : 2, 0, 3, 0

Driver             : mp3PRO_dmo.dll
Version            : 2, 0, 0, 16

Driver             : mp3PRO_hlp.dll
Version            : 2, 0, 0, 16

Driver             : msa.dll
Version            : 2, 0, 9, 34

Driver             : ogg.dll
Version            : 1, 0, 0, 6

Driver             : TWINVQ2.CDB
Version            : n/a

Driver             : video.dll
Version            : 2, 0, 0, 2

Driver             : Vqf.dll
Version            : 2, 0, 1, 0

Driver             : VqfDecLib.dll
Version            : 2, 0, 0, 6

Driver             : VqfEncLib.dll
Version            : 2, 0, 0, 6

Driver             : VqfEncLib1.dll
Version            : 2, 0, 0, 6

Driver             : wav.dll
Version            : 2, 0, 2, 0

Driver             : aacplus.dll
Version            : 3, 2, 0, 7

Driver             : dvddisc.dll
Version            : 2.89

Driver             : em2v.dll
Version            : 3, 2, 0, 7

Driver             : NDParser.ax
Version            : 3, 2, 0, 7

Driver             : ndvddisc.dll
Version            : 2.89

Driver             : NeAcEnc.dll
Version            : 3, 2, 0, 7

Driver             : NeAMR.dll
Version            : 3, 2, 0, 7

Driver             : NeAudCD.ax
Version            : 3, 2, 0, 7

Driver             : NeAudio.ax
Version            : 3, 2, 0, 7

Driver             : NeAudioConv.ax
Version            : 3, 2, 0, 7

Driver             : NeAudioEnc.ax
Version            : 1, 0, 0, 4

Driver             : NeCapture.ax
Version            : 3, 2, 0, 7

Driver             : NeDVD.ax
Version            : 3, 2, 0, 7

Driver             : NeDVSplitter.ax
Version            : 3, 2, 0, 7

Driver             : NeEm2a.dll
Version            : 3, 2, 0, 7

Driver             : NeFileSourceAsync.ax
Version            : 3, 2, 0, 7

Driver             : NeFileSrc.ax
Version            : 3, 2, 0, 7

Driver             : NeFSource.ax
Version            : 3, 2, 0, 7

Driver             : NeNDAud.ax
Version            : 3, 2, 0, 7

Driver             : NeNDGui.dll
Version            : 3, 2, 0, 7

Driver             : NeNDMux.ax
Version            : 3, 2, 0, 7

Driver             : NeNDVid.ax
Version            : 3, 2, 0, 7

Driver             : NePhotoSource.ax
Version            : 3, 2, 0, 7

Driver             : NePSMuxer.ax
Version            : 3, 2, 0, 7

Driver             : NeQTDec.ax
Version            : 3, 2, 0, 7

Driver             : NeRender.ax
Version            : 3, 2, 0, 7

Driver             : neroadb.dll
Version            : 3, 2, 0, 7

Driver             : neroapl.dll
Version            : 3, 2, 0, 7

Driver             : NeroFormatConv.ax
Version            : 3, 2, 0, 7

Driver             : NeroVideoProc.ax
Version            : 3, 2, 0, 7

Driver             : NeSceneDetector.ax
Version            : 3, 2, 0, 7

Driver             : NeSplitter.ax
Version            : 3, 2, 0, 7

Driver             : NeVcd.ax
Version            : 3, 2, 0, 7

Driver             : NeVCR.ax
Version            : 3, 2, 0, 7

Driver             : NeVcr.dll
Version            : 3, 2, 0, 7

Driver             : NeVideo.ax
Version            : 3, 2, 0, 7

Driver             : NeVideoAnalyzer.ax
Version            : 3, 2, 0, 7

Driver             : AdvrCntr.dll
Version            : 1,2,2, 2286

Driver             : apreg.dll
Version            : 2, 0, 0, 7

Driver             : DriveLocker.dll
Version            : 1, 0, 0, 17

Driver             : MFC71.dll
Version            : 7.10.3077.0

Driver             : msvcp71.dll
Version            : 7.10.3077.0

Driver             : msvcr71.dll
Version            : 7.10.3052.4

Driver             : MultiChannel.dll
Version            : 1.0.0.2

Driver             : NeroCBUI.dll
Version            : 1, 2, 1, 16

Driver             : NeroDigitalExt.dll
Version            : 1.1.1.1

Driver             : NeroIPP.dll
Version            : 3, 2, 0, 7

Driver             : NeroMediaCon.dll
Version            : 3, 2, 0, 7

Driver             : specialoffer.exe
Version            : 1, 0, 0, 1

Driver             : Bckg.bmp
Version            : n/a

Driver             : trch._ex
Version            : n/a

Driver             : setup.exe
Version            : 2, 0, 2, 38

Lower Filters
-------------
Driver             : PxHelp20
Description        : Px Engine Device Driver for Windows 2000/XP
Version            : 2.03.18a
Company            : Sonic Solutions

Driver             : Pfc
Description        : Padus(R) ASPI Shell
Version            : 2, 5, 0, 201
Company            : Padus, Inc.

Driver             : Cdr4_xp
Description        : CDR4 CD and DVD Burning Helper Driver
Version            : 7.5.0.50 
Company            : Sonic Solutions

Upper Filters
-------------
Driver             : Cdralw2k
Description        : CDRAL for Windows 2000 Kernel Driver
Version            : 7.5.0.50 
Company            : Sonic Solutions

Video Codecs
------------
Cinepak Codec by Radius                      : 1.10.0.11
Intel 4|2|0 Video V2.50                      : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5                       : 4.51.16.03
Intel IYUV codec                             : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE                                : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1                            : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec                            : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec                  : 5.1.2600.2180
Microsoft H.261 Video Codec                  : 5.1.2600.2180
Indeo® video 5.10                            : R.5.10.15.2.55
VP60® Simple Profile                         : 6,0,6,4
VP61® Advanced Profile                       : 6,0,6,4

Audio Codecs
------------
Microsoft IMA ADPCM CODEC                    : 4.00.0.0
Microsoft ADPCM CODEC                        : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC  : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC               : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC      : 1.00.0.0
Microsoft G.723.1 CODEC                      : 1.02.0.1
Windows Media Audio                          : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec      : 3.02.0.0
Indeo® audio software                        : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced)                                                                                                                                                                                                                                                                : 1.09.1.49
Microsoft PCM Converter                      : 5.00.0.0


ASPI Information
----------------
System ASPI      :  ASPI is not installed

Nero ASPI        :  ASPI is installed and working properly

WNASPI32.DLL     :  2.0.1.74 164112 bytes October 26, 2004

Installed OS Patches
--------------------
(Q810090) USB Update                                                                                                                                :  Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border                                                               :  Yes
(Q812415) Problems with Multiple ATA devices                                                                                                        :  No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5                                                                                   :  No
(Q320174) IMAPI Update - CDs recorded have missing files or errors                                                                                  :  Yes
(Q311542) Devices May not power up properly when resuming from standby                                                                              :  Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP                                                   :  Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP                                                                                        :  Yes
(Q314634) Windows XP Does Not Detect Your New USB Device                                                                                            :  Yes
(Q822603) USB 1.1 and USB 2.0 update                                                                                                                :  No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP                                                         :  No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation                                                                                                                                                                                                                                                                :  No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP                                                                          :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error                                                                                :  Yes
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397                                             :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error                                                                                :  Yes

Thanks!

Here’s what I’d do:

  • uninstall the Intel Application Accelerator under Control Panel/Software (once you’ve found the problem - and this is not it - you can re-install if you wish).
  • go in Device Manager and right-click on both Primary and Secondary IDE Channels and select “Uninstall” (don’t reboot, shut down the PC instead).
  • remove power from your PC and hold the power button in for a couple seconds.
  • open your case and verify that you’re using 80-wire IDE ribbon cable.
  • connect the blue connector of the ribbon cable to the Secondary IDE port on your mainboard (it’s now on the Primary).
  • connect the Sony to the other end of the cable and set the jumper on the back of the drive to Master (MA).
  • connect power and start your PC, Windows will re-install the IDE Channels and new hardware found.
  • verify that the drive is running in Ultra DMA mode 4 in Device Manager and try it out.
  • if it still doesn’t work, buy a new 80-wire ribbon cable (Ultra DMA 66/100).
  • update Nero to version 6.6.0.18 (compatible with DVD Shrink) or 6.6.1.4 (latest).

Good luck!

Cressida, Thank you so much!

Long story short, it was the cable. I had installed the drive with the cable Sony had provided thinking it would work the best. Turns out it was only a 40 wire cable. I switched it with the 80 wire one that came with my motherboard and presto! It works like a charm.

Thank you again.

Happy for you! :smiley:

(Looks like I went a bit overboard - but it’s the result that counts.) :wink: