Sony DRU-720A "LOGICAL UNIT COMMUNICATION CRC ERROR (ULTRA-DMA/32) (040803)"

vbimport

#1

Ok so here it my issue…

I bought a Sony DVD burner (DRU-720A) a couple of days ago and have some troubles with it.

It is well recognized in Windows XP (shown as “DVD-R” in windows explorer) and is said to run normally. Yet, when I try to read some data from a cd or a dvd it is amazingly slow and skips several times. When testing it in Nero Tools, I get this error:

“LOGICAL UNIT COMMUNICATION CRC ERROR (ULTRA-DMA/32) (040803)”

I read some threads on the web and noticed I wasn’t alone in that situation, the same error appears with some Pionneer burners as well.

Then I got some clues to try to solve the problem but after processing the whole of them it keeps on working badly, so I don’t know what to do now. The only way to make it work properly is to force it in PIO mode instead of DMA, which is a bit stupid since I won’t get the same performances as what I expected when buying this so-said “top-quality” burner.

Here is what I did to try to solve the problem:

  • set my hard disk in master position and my dvd reader in slave position on the same IDE (primary)
  • set the burner as master on its own IDE (secondary)
  • update my motherboard chipset (MSI 845E Max MS-6566, Intel P4 socket 478 chipset)
  • update the burner firmware to lastest “JY02” Version supplied by Sony’s website
  • update my ASPI layer with “v471a2” version
  • delete the secondary IDE and reboot so that it is newly recognized by Windows XP
  • install lastest Nero “6.6.0.2” Version supplied with burner

Here are attached some screenshots from Nero Tools, much better to see what I actually got.


#2

Hello,

as described in http://forum.cdfreaks.com/showthread.php?t=132029&highlight=dru-720a ,

i get a simalar error. My Sony can burn and show the content in windows explorer, but when i try to copy files or open files on this DVD/CD, there is an I/O reading error and that´s it.

So I´m also interested in the answer to this problem.

Greetings,
UncleFox


#3

It works !!!

Here is what I did:

  • update my motherboard chipset
  • update the burner firware, version “JY02”
    (link: http://sony.storagesupport.com/dvdrw/dru720adwn.htm)
  • install latest Nero “6.6.0.2” version
  • delete all ASPI layers and install version 4.60, recommanded by Sony, using Force ASPI 1.7, no other ASPI layer version should be installed
    (link: http://radified.com/ASPI/forceaspi.htm)
  • set the burner as master on second IDE using cable supplied by Sony (UDMA 33, 40 wires), UDMA 66/100/133 cables do not work
  • set hard drive as master and dvd player as slave on primary IDE, using a UDMA 66/100/133 80 wires cable

Godd luck!!!


#4

Hi!

I have the exact same problem with my LG-4163b. While in alcohol the error is “LOGICAL UNIT COMMUNICATION CRC ERROR (ULTRA-DMA/32)”, I get a “Communication Failure” with Nero Burning Rom… The DVDs and CDs read fine, but I get those annoying messages while recording DVDs, and I have also lost many discs because of this…

I’m not at home now, but I’ll try to use force aspi as you told once I get there…

This problem kinda worries me because my DVD recorder is also new (bought 5 days ago).

Thanks for helping


#5

was it ever using the 40-wire cable and not working properly? maybe others can get this working with a simple cable change?


#6

updating my aspi layer didn’t work… My last hope is that my cables aren’t installed properly, so I’ll try to use another flat cable…

Man, I’m so sad… Spent too much money on the recorder and media :frowning:


#7

Its a piss off isnt it. I m having issues with my LG: too.


#8

so did the change on the wires work?? or was it just the switchin to the primary and puttin the dvdrw on the secondary that worked?


#9

Hello everyone.

I am having this same error come up with a newly installed Pioneer DVR-K05 on my Alienware 7700 notebook.

Mainly having trouble while burning CD’s. Nero and iTunes are giving me all sorts of problems. The overall drive performance on this drive (ripping/burning) are way below that of the crappier Matshita/Panasonic Drive that came with this Alienware 7700 (They are both installed).

Performance settings are crancked on the laptop. Drive does not have any newer Firmware updates available (1.03 are the latest). Drivers/Bios on my Laptop are up to date…

Hardware settings are set to DMA. There is one set of DMA settings that aren’t but I am not sure how to change them, (see below).

Have tried various kinds of media for burning.

If you have any suggestions I would appreciate it.

Nero Error Log:

owner

1A20-0318-0000-2350-9239-9175
1A4C-0800-0000-2522-6946-0178

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero Version: 6.6.0.13
Internal Version: 6, 6, 0, 13c
(Nero Express)
Recorder: <PIONEER DVD-RW DVR-K05> Version: 1.03 - HA 0 TA 1 - 6.6.0.13
Adapter driver: <atapi> HA 0
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <MATSHITA DVD-RAM UJ-845S >Version: D100 - HA 0 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : MATSHITA DVD-RAM UJ-845S atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-K05 atapi Port 0 ID 1 DMA: On
DiskPeripheral : HTS726060M9AT00 MH4O UlSata Port 1 ID 4 DMA: Off
DiskPeripheral : HTS726060M9AT00 MH4O UlSata Port 1 ID 5 DMA: Off

I can’t figure out where to change these to “DMA: On”

=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-845S D: CDRom0
PIONEER DVD-RW DVR-K05 F: CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2000MB (2048052kB)
Memory in use : 21 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.3.2006
Audio CD
5:54:35 AM #1 CDADOC -1 File Cdadoc.cpp, Line 1465
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 08:59.59, Pause frames: 150, Filters: 1, Name: ‘01.C & C Music Factory Ft. Wepa Man El General - Robi-Rob’s Boriqua Anthem.mp3’.
Track 02: Length: 04:06.23, Pause frames: 150, Filters: 1, Name: ‘02.2 In a Room - Wiggle It.mp3’.
Track 03: Length: 05:33.32, Pause frames: 150, Filters: 1, Name: ‘03.Wepa Man - Esa Loca.mp3’.
Total size: 18:45.39

5:54:36 AM #2 Text 0 File Burncd.cpp, Line 2882
PIONEER DVD-RW DVR-K05
Buffer underrun protection activated

5:54:36 AM #3 Text 0 File Reader.cpp, Line 127
Reader running

5:54:36 AM #4 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

5:54:36 AM #5 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-At-Once, using CD-R/RW media

5:54:37 AM #6 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 359846 ( 79:59.71)
Last address to be written: 84263 ( 18:45.38)

5:54:37 AM #7 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

5:54:37 AM #8 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: PIONEER DVD-RW DVR-K05;
CDR code: 00 97 24 01; OSJ entry from: Taiyo Yuden Company Limited
ATIP Data:
Special Info [hex] 1: C0 00 98, 2: 61 18 01 (LI 97:24.01), 3: 4F 3B 48 (LO 79:59.72)
Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

5:54:37 AM #9 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:54:37 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (01.C & C Music Factory Ft. Wepa Man El General - Robi-Rob’s Boriqua Anthem.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 40484 (40484) = #40484/8:59.59
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 40484 blocks [PIONEER DVD-RW DVR-K05]
1: TRM_AUDIO_NOPRE (02.2 In a Room - Wiggle It.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 18473 (18473) = #18473/4:6.23
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 18473 blocks [PIONEER DVD-RW DVR-K05]
2: TRM_AUDIO_NOPRE (03.Wepa Man - Esa Loca.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 25007 (25007) = #25007/5:33.32
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 25007 blocks [PIONEER DVD-RW DVR-K05]
--------------------------------------------------------------

5:54:37 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [PIONEER DVD-RW DVR-K05] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 3:
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 95571168, ISRC “”
2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 95571168 95923968 139372464, ISRC “”
3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 139372464 139725264 198541728, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
-300 | lead-in | 0 | 0x01 | 0x00
-300 | 1 | 0 | 0x21 | 0x00
-150 | 1 | 1 | 0x21 | 0x00
40334 | 2 | 0 | 0x21 | 0x00
40484 | 2 | 1 | 0x21 | 0x00
58957 | 3 | 0 | 0x21 | 0x00
59107 | 3 | 1 | 0x21 | 0x00
84114 | lead-out | 1 | 0x01 | 0x00

5:54:47 AM #12 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 24x (3,600 KB/s)

5:54:47 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #-150

5:54:47 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #40484

5:54:47 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #59107

5:54:48 AM #16 Text 0 File Mmc.cpp, Line 16689
StartDAO : CD-Text - On

5:54:48 AM #17 Text 0 File Mmc.cpp, Line 21469
Set BUFE: Buffer underrun protection -> ON

5:54:48 AM #18 SCSI -1024 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x03AF4C00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x5D 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x40 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x08 0x03

5:54:48 AM #19 Text 0 File Mmc.cpp, Line 16978
CueData, Len=64
21 00 00 41 00 00 00 00
21 01 00 00 00 63 3a 00
21 01 01 00 00 00 00 00
21 02 00 00 00 08 3b 3b
21 02 01 00 00 09 01 3b
21 03 00 00 00 0d 08 07
21 03 01 00 00 0d 0a 07
01 aa 01 01 00 12 2b 27

[B]5:54:48 AM #20 CDR -1024 File ThreadedTransferInterface.cpp, Line 1765
Communication failure

5:54:48 AM #21 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1765
Could not perform start of Disc-at-once

5:54:48 AM #22 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 24x (3,600 KB/s)

5:54:48 AM #23 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

5:54:48 AM #24 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.[/B]

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 3/11/2005 5:28:09 PM (Prassi/Veritas driver for win 2K)
File ‘Drivers\InCDfs.SYS’: Ver=4, 3, 14, 1, size=99456 bytes, created 4/12/2005 1:07:50 PM (InCD4 driver for win NT/2K/XP)
File ‘Drivers\InCDpass.SYS’: Ver=4, 3, 14, 1, size=29056 bytes, created 4/12/2005 1:07:30 PM (InCD4 driver for win NT/2K/XP)
File ‘Drivers\InCDrec.SYS’: Ver=4, 3, 14, 1, size=8704 bytes, created 4/12/2005 1:07:54 PM (InCD4 driver for win NT/2K/XP)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:44 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


iTunes Drive Test:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
alienware D900T
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: InCDPass (4.3.14.1), incdrm (4.3.14.1), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce Go 6800 \GeForce Go 6800

SBP2\Seagate_&IEEE_1394_Disk__&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
SCSI\DiskHTS726060M9AT00_________MH4O, Bus Type SCSI, Bus Address [4,0]
SCSI\DiskHTS726060M9AT00_________MH4O, Bus Type SCSI, Bus Address [5,0]
USBSTOR\DiskGENERIC_USB_Storage-CFC_019A, Bus Type USB
USBSTOR\DiskGENERIC_USB_Storage-MSC_019A, Bus Type USB
USBSTOR\DiskGENERIC_USB_Storage-SDC_019A, Bus Type USB
USBSTOR\DiskGENERIC_USB_Storage-SMC_019A, Bus Type USB
IDE\CdRomMATSHITA_DVD-RAM_UJ-845S________________D100____, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPIONEER_DVD-RW__DVR-K05_________________1.03____, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: MATSHITA DVD-RAM UJ-845S, Rev D100
Drive is empty.

F: PIONEER DVD-RW DVR-K05, Rev 1.03
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4 10 16 20 24.
The drive DVDRW speeds are: 4 10 16 20 24.

The last failed audio CD burn had error code 4300(0x000010cc). It happened on drive F: PIONEER DVD-RW DVR-K05 on CDR media at speed 4X.


#10

I have fixed the communication issue by:

  1. Remove all drives from the laptop.
  2. Re-Install New drive (Pio DVR-K05) on top slot.
  3. Reboot.
  4. Pio drive is now the master and burns properly.
  5. Shutdown and install original drive on the lower slot.
  6. Update ASPI drivers.
  7. Success. Both Drives burn, but the famous and hyped Pioneer is performing shamefully.
    Any help you can provide me with would be appreciated. This is the current status with the drive as seen by Nero’s Advanced DAE test:

In addition:

Lead-in

Drive cannot read data from the Lead-in


Lead-out

Drive cannot read data from the Lead-out


#11

It doesn’t work correctly because of the crap USB enclosure chipset.

Please remove the Nero serials and update it to 6.6.1.4!


#12

I had that exact same error message with my new Philips burner. Tried it in another machine and it worked fine. So I put it back in my main machine and got the error message back. I had it as secondary master and a mega old 4x HP CD writer as secondary slave, so I pulled out the old drive and now it works fine no problems whatsoever.

Hope this is of some use


#13

Hi

I had this same issue with my Pioneer 109 DVD burner. The drive couldnt read CD or DVD’s. The autoload on a CD/DVD would bring up errors when loaded into the machine. It would sit there and flash its little light at me. Trying to burn a DVD or CD would end up with a coaster almost straight away.

After looking at firmware and reinstalling Nero etc, I decided to unplug my old samsung DVD ROM from the PC, and presto the Pioneer worked perfectly. I have just bought a 2nd Burner the cost between a DVD ROM drive and DVD-RW was negligible not to get the burner and they both work fine.

Same cables same install of Windows XP. Some kind of incompatibility…

Jason
Canberra ACT
Australia