[qanda]This thread is about the Sony DW-D56A. Click here to see full specs[/qanda]I have a dell inspiron 9300 with a Sony D56A slim drive. I'm running XP, fully-updated.
I uninstalled a bunch of software last week and believe I may have fallen victim to the "uninstall dvd burning software and lose your drive."
I cannot read anything using that drive, no dvds, cds, DVD-rs, etc. When I try to burn a DVD using Nero Burning Rom I get the "please insert an empty disc to write to" error.
When I use windows explorer to view files on cds, dvds, dvd-rs on my pc, I get no response nor no error messages. I tried troubleshooting the drive but none of MS's basic fixes seem to work.
What should my next steps be? I really am a newbie at this issue.