My computer has a Sony CD-RW CRX230ED in and I’ve lost the use of it. Sony says its a plug-n-play device that Windows should recognize and there is no driver for it. I have been trying for almost 3 months to get the yahoo who built my system out to fix. The one appointment he did make he didn’t show and I still have not been able to reach him.
My OS is Windows XP Home Ed Ver 5.1 (Build 2600.xpsp_sp2_rtm.04803-2158 : Service Pack 2) I have reinstalled my OS twice - once in complete install mode and once in repair mode. My Device Manager shows that I have the Sony CD-RW CRX230ED drive, but that it has been disabled by Windows. When I click the Enable button I get a message that Windows was not able to enable my device.
Is there anything I can do to fix this problem?
Desperately need help.