Sonic DLA crashing xp before finalizing

I purchased the full version of Sonic DLA. Upon using it it crashes before finishing the finalize (when selecting “make compatible”) kicks out disc like it’s done but it isn’t. plug disc back in try to finalize again and bam! Same thing. Do you know the conflict?
thank you.

What type of media are you using? Sounds like it don’t like the media or quality of media is bad?? Have you just tried just using microsoft drag and drop feature? Also I have suspicious that the program is incompatible with M$ drag and drop feature. If so uninstall it and try with M$ drag and drop feature first and see if that doesn’t work better.