This message concerns all who have a problem with the QSI SBW-241, below are solutions and procedures to making the drive work properly. Follow each step exactly.
STEP 1: Conflicting Programs
The first step that must be done, is to remove all conflicting burning applications on your computer, leaving only the burning application that you use most often. If you use 2 or more burning applications, delete all but the one that you use most often. For example, say that you have both NERO and Easy CD Creator installed on your PC. Remove the program that you use the least, say Easy CD, and keep ONLY the program you use frequently. Even the built-in recorder for Windows XP must be disabled. To disable the Windows XP built-in recording software, right-click your cd drive icon in My Computer and select properties from the pop-up menu, go to the tab labelled Recording and uncheck the box labelled "Enable CD Recording on this Drive." That will disable the built-in software allowing your most used CD Burning application to function correctly.
STEP 2: Media Types
The QSI SBW-241 is NOT compatible with high speed media (1-48x, 1-52x), this means that you must use media that is designed at low speeds (1-16x). Even though these media are certified only for a max write speed of 16x, they can still be written to by the recorder at a speed of 24x!!! Why does the QSI SBW-241 not write to high speed media? It is because when the drive was manufactured the only cd-r out were those with speeds of 1-16x. The drive was designed using the discs, the 1-48x and 1-52x cd-rs came much later.
STEP 3: Firmware
Finally it is essential to download the correct firmware for your drive. Be cautioned that even though Sony and HP both use the QSI SBW-241, it does not mean that they both use the same firmware. In fact Sony uses firmware for the drive of type VXYY(where the Y is a number) and HP uses the VHYY type firmware. They are different because both systems are different and so the firmware must correspond to the correct system. Using a VXYY type firmware on a HP or Compaq computer can cause unpredictable results. Below are the working firmware for both computer systems:
Brand Firmware Revision
HP / Compaq VH05 (VH04 is the original that comes with the drive and only allows the drive to use 1-16x cd-r media)
These firmware updates allow one to use high speed media on these drives. If you can not find your system specific firmware, then download the firmware at http://www.qsinc.com.tw/ but note that this firmware update (VS05) is a general firmware update, it is for the base model, the firmware may not be compatible with your system or operating system (Windows XP/ 2000/ 98/ ME). In fact upgrading your firmware to a general firmware no designed especially for your PC is dangerous and can render your drive useless.
I will post more information as it becomes available.