Software will not recognize burner

[qanda]This thread is about the LG GH22LP20. Click here to see full specs[/qanda]Please help:
I bought a new LG (GHLP20) burner.
It started by recognizing and writing dvd only
So I got a replacement.
It began both recognizing and writing cd’s and dvd’s.
Then it just stopped. After one week, it will not be recognized by software.
I mean that all software including nero just reports ‘no media or bad media’.
The jumpers are set correctly
I made a bunch of coasters. What am I doing wrong?

thanks.

Hi and Welcome!

could you please check device manager if there are any problem indicators?

Also, attempt to burn a disc with ImgBurn and post the log here.

Michael

Thank You.

I 14:07:15 ImgBurn Version 2.4.4.0 started!
I 14:07:15 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
I 14:07:15 Total Physical Memory: 2,030,060 KB - Available: 1,516,372 KB
I 14:07:15 Initialising SPTI…
I 14:07:15 Searching for SCSI / ATAPI devices…
I 14:07:15 Found 1 DVD-ROM/CD-RW and 1 DVD±RW/RAM!

that is all. Appz just states that “Device not ready (Medium not present)”.

(the DVD±RW/RAM is the LG burner).

Do motors burn out on these things? This is a replacement for one that acted the same last week.
Therefore I am left to either think there were 2 bad writers (not likely), or something in my system has done them it. It burned ok until the last burn during which the motor was humming quite loud, and at 99% done, it just hung.

I appreciate any suggestions or advice.
Ken

I 14:07:15 Found 1 DVD-ROM/CD-RW and 1 DVD±RW/RAM!

Are both on one IDE cable? Are you using an 80 wire cable?

If both are on the same channel pull the DVD-ROM and set the LG as master hooked to the end of the cable by itself as a test.

I have a 40 pin ide cable.

It was the one they put in at the computer shop, now disfunct.
But, it worked for 2 years with no problem.

I disconnected the cd–rom as you asked, and no, it still will not respond.
This is a HP m7640n 2 year old machine and It is configured so that both optical drives are one on top of another. I had wondered about it getting hot and then having no airspace, but that is how the machine is made.

Ken

All IDE cables are 40 pin. Its the number of wires that count. The 80 wire cables have extra ones to prevent crosstalk.

I have a 40 pin ide cable.

Get an 80 [B]wire[/B] cable. And set the LG to MASTER.

This is not 2 years ago.

[QUOTE=ken999;2308370]
that is all. Appz just states that “Device not ready (Medium not present)”.
[/QUOTE]Ok. I suspected something else.
You happen to have Alcohol, Deamon tools or other virtual drive software installed?

Michael

I had alcohol installed some time ago, but it presented no problem. I have long since uninstalled it.
I also had a Roxio suite that had virtual drives, but got rid of that as well.
Ken

My ide cable label is e124936 B