Software can't find the video files and thinks it is an audio cd

Hi all plugged in to the www

I have a small query - I have bought anyDVD, Clone DVD2 and clone CD - but when i try to copy my first DVD the software can’y find the video files and thinks it is aan audio cd - even launches media player with a listing of one track but nothing plays on that. It does not recognise it as a DVD when it is. IS this a form of protection - how do you get around it.

cheers now

Kent

Edit:

Split thread in introductory part for the ‘Introduce yourself thread’ and your question in a separate thread.