I have two of the LiteOn SHM-165H6S drives (one is an OEM, HP-DVD840D) installed in different fully patched Windows XP PC’s (Dell Dimension 4600’s). Neither will read certain DVD-ROM disks, like the Windows Vista DVD that I just received from Microsoft. The Vista DVD is bootable, and neither PC will boot from it when using the SHM-165H6S drives. It just sits there and the drive clicks and clunks and will not boot. If I replace either of the drives with a 3 year old LG GDR-8161B that I have sitting around then the PC’s will boot correctly from the Vista DVD and will read the other DVD’s just fine. The other DVD’s are also from Microsoft (Office 2007 Enterprise and others) and from Novell. The DVD drives are the only drives on the IDE channel and are configured as master, although I tried as slave also.
Since the Vista DVD won’t boot that pretty much rules out XP driver issues or anything else. FWIW, Nero or IN-CD are NOT installed on these PC’s, nor is there any specialized CD or DVD copy software installed. Both drives are flashed to current firmware for their respective situations. I also moved one of the drives to another PC (non-Dell but with an Intel MB, and the same problem occurred.
It’s sad that we as consumers are left in this situation by the various manufacturers involved.
LiteOn/Sony, please give me some firmware that allows these drives to read these disks.