SH-S223Q won't work with CD-DVD Speed

[qanda]This thread is about the Samsung SH-S223F. Click here to see full specs[/qanda]Hi guys,

I recently got a SH-S223Q burner. Tried to run Nero CD-DVD speed that I got from which is from the guy that made it.

The start button was greyed out and I am unable to do a quality scan.

I just updated the firmware to SB03 and want to test out the drive.

Any ideas on why this is happening?

JOe K.